Brianna Alexis Prado
Mission
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges. Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 7-year history of successful industry performance.
Overview
6
6
years of professional experience
Work History
Teller
Lone Star National Bank
01.2025 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Monitored and reported suspicious activity in line with bank security policies.
Business Manager
Dillards
10.2023 - 01.2025
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Assisted with hiring process and training of new employees.
LEAD CASHIER
ULTA BEAUTY
01.2021 - 10.2023
- Charging out guests
- Helping out with bopis orders
- When handling events helping out with being a greeter and making sure we are making sales
- Making sure we have all associates trained in every area of the store from web orders to how to use the registers
- Helping out with color matches and making sure we have correct products in stock for customers
ASSISTANT MANAGER
CAVENDERS
01.2019 - 01.2021
- Setting up clothing displays and placing them in designated areas
- Cashier then promoted to Assistant Manager
- Assisting guests in returns and exchanges
- Managing the ladies boots and clothing department while being in charge of 20 cashiers and their designated jean area
- Succeed in having local companies to make house accounts with store
- Working on web orders
- Accomplishing deposits and as well as assuring that the checks and balances were correct
- Having a procedure checklist to open the store and closing to make sure all areas are covered and areas were clean
CASHIER
TORRID
01.2019 - 01.2020
- Shipment and merchandising
- Help as a stylist in putting together an outfit for customers
Education
cosmetology specialty license - eyelash extensions
Devida Lash Academy
10.2024
accounting, business management
SOUTH TEXAS COLLEGE
01.2020
Diploma - undefined
MISSION HIGH SCHOOL
Mission, Tx01.2018
Skills
- Merchandising
- Organizing
- Project management
- Completing deposits
- Sales reporting
- Communication skills
- Store Opening and Closing
- Money Handling
- Cashier training
- Excellent time management skills
- Professionalism and courtesy
- Exceptional customer service
Timeline
Teller
Lone Star National Bank
01.2025 - Current
Business Manager
Dillards
10.2023 - 01.2025
LEAD CASHIER
ULTA BEAUTY
01.2021 - 10.2023
ASSISTANT MANAGER
CAVENDERS
01.2019 - 01.2021
CASHIER
TORRID
01.2019 - 01.2020
accounting, business management
SOUTH TEXAS COLLEGE
Diploma - undefined
MISSION HIGH SCHOOL
cosmetology specialty license - eyelash extensions
Devida Lash Academy
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