Brianna Alumbaugh
Rio Rancho,NM
Summary
As a dedicated Crew Trainer at Dion’s, I excelled in enhancing team performance through comprehensive training in customer service and safe food handling. My proactive coaching significantly improved service quality, leveraging skills in POS systems and team leadership to foster a collaborative and efficient work environment.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Dion’s
07.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
N/A - High School Student
V Sue Cleveland High School
Rio Rancho, NMSkills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Safe Food Handling
- Coaching and Mentoring
- Food safety understanding
- POS Systems
- Role Modeling
- Product Knowledge
Timeline
Crew Trainer
Dion’s
07.2022 - Current
N/A - High School Student
V Sue Cleveland High School