Brianna Alvarado
Houston
Summary
Enthusiastic and great hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Cashier/Waitress
Daiquiri Hut
Houston
03.2018 - 08.2021
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
- Handled cash, credit, and debit transactions while ensuring security protocols were followed.
- Performed other duties as assigned by management.
- Picked up trash and removed spills promptly to keep dining area fresh and inviting.
- Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
- Used POS system to accurately input orders and process payments.
Hostess/Waitress
Blue Bayou Cafe
Houston
09.2021 - 11.2024
- Greeted and welcomed guests, creating a warm and inviting atmosphere.
- Assisted servers by communicating guest needs and special requests promptly.
- Handled guest inquiries and complaints with professionalism and care.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Cashier
Circle K
Houston
12.2024 - 05.2025
- Assisted customers with purchases at the point of sale.
- Maintained cleanliness and organization of the checkout area.
- Handled cash transactions accurately and efficiently.
- Managed inventory by restocking shelves regularly.
- Provided excellent customer service and addressed inquiries promptly.
- Operated various payment processing systems effectively.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Receptionist
Hernandez L&P services LLC
Houston
06.2025 - 03.2026
- Coordinated communication between clients and service teams effectively.
- Maintained appointment schedules for multiple staff members and clients.
- Provided exceptional customer service to enhance client satisfaction levels.
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
Education
High School Diploma -
North Shore Highschool
Houston, TX 08.2017 - 05.2021
Skills
- Sanitation and safety standards
- POS system operation
- Customer service
- Team collaboration
- Conflict resolution
- Attention to detail
- Problem-solving
- Conflict de-escalation
- Handling complaints
- Strong multitasking
Timeline
Receptionist
Hernandez L&P services LLC
06.2025 - 03.2026
Cashier
Circle K
12.2024 - 05.2025
Hostess/Waitress
Blue Bayou Cafe
09.2021 - 11.2024
Cashier/Waitress
Daiquiri Hut
03.2018 - 08.2021
High School Diploma -
North Shore Highschool
08.2017 - 05.2021