Brianna Alvarez
West Park, Fl,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Front Service Clerk
Publix Super Market
Hollywood,Fl, FL
08.2022 - 11.2023
- Greeted customers and assisted with inquiries and product selections to enhance shopping experience.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Maintained cleanliness and organization of front service areas and displays to create welcoming environment.
- Collaborated with team members to enhance overall customer service experience.
- Assisted in stocking shelves and ensuring product availability for customers.
Assistant Manager
Always glass doors
Miramar, Florida
02.2024 - 02.2025
- Coordinated daily operations and staff scheduling for glass door installation, enhancing workflow efficiency.
- Managed inventory, maintaining optimal stock levels of materials and supplies to support installation projects.
- Developed training program for new employees on company policies, procedures, and safety protocols, ensuring compliance and readiness.
Host
Lucky Fish
Dania Beach, Florida
03.2025 - Current
- Greeted and seated guests in a welcoming manner.
- Managed reservation systems, ensuring optimal seating efficiency during peak hours.
- Coordinated with kitchen staff to ensure timely food service, enhancing overall dining experience.
- Assisted guests with menu inquiries and recommendations.
- Maintained cleanliness and organization of dining area.
- Handled customer feedback, implementing changes to improve guest experience.
- Trained new hosts on operational procedures and best practices.
Server
Ozzies
Ft. Lauderdale, FL
02.2026 - 04.2026
- Provided excellent customer service in fast-paced dining environment.
- Took and relayed orders to kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to ensure smooth service operations.
- Assisted in training new servers on restaurant procedures and menu items.
- Processed payments using point-of-sale system to streamline transaction flow.
Education
Associate of Arts - Medicine
Broward College
Hollywood, FL03-2026
Skills
- Guest management
- Customer service
- Menu knowledge
- Payment handling
- Team coordination
- Employee training
- Attention to detail
- Time management
- Effective communication
- Problem solving
Languages
English
Professional
Spanish
Professional
Timeline
Server
Ozzies
02.2026 - 04.2026
Host
Lucky Fish
03.2025 - Current
Assistant Manager
Always glass doors
02.2024 - 02.2025
Front Service Clerk
Publix Super Market
08.2022 - 11.2023
Associate of Arts - Medicine
Broward College