Brianna Anderson
Clifton Heights,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a Human Resources position. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills.
Overview
9
9
years of professional experience
Work History
Dispatch Manager
UPS
11.2020 - Current
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries
- Monitored and tracked dispatch communication systems
- Communicated with warehouse staff to facilitate proper loading and unloading of orders
- Utilized customer feedback to improve customer service
Assistant Restaurant Manager
McKenzie Brew House
03.2020 - 11.2020
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Carefully interviewed, selected, trained, and supervised staff
- Tracked daily sales transactions and invoices for accurate and updated financial reporting
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels
Catering Staff Member
John Serock Catering
04.2014 - 12.2019
- Provided friendly, courteous service to create memorable moments for guests as lead server (2014 to 2016)
- Skilled at working independently and collaboratively in team environment and proven ability to learn quickly and adapt to new situations as logistic manager (2016 to 2018)
- Coordinated schedules and timelines for events and established relationships with participating vendors as event planner (2019)
Education
Master of Science - Human Resource Management
Strayer University
Washington, DC12.2021
Bachelor of Science - Human Development and Community Engagement
Temple University
Philadelphia, PA05.2016
Skills
- Maintenance Recordkeeping
- Resource Coordination
- Route Planning and Adjustment
- Effective Communication
- Office Supplies and Inventory
- Customer Experience
- Targeted Improvement Action Plans
- Daily Reports
- Critical Thinking
- Meeting Support
- Status Updates
- Driver Relations
- Workflow Processes
- Employee Time Records
Timeline
Dispatch Manager
UPS
11.2020 - Current
Assistant Restaurant Manager
McKenzie Brew House
03.2020 - 11.2020
Catering Staff Member
John Serock Catering
04.2014 - 12.2019
Master of Science - Human Resource Management
Strayer University
Bachelor of Science - Human Development and Community Engagement
Temple University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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