Brianna Araiza
Chula Vista,CA
Summary
Proven Customer Service Representative at Jump Around Now, adept in equipment proficiency and complaint handling, significantly enhancing client satisfaction and safety standards. Excelled in service upselling and problem resolution, fostering empathetic client relationships and teamwork, leading to a notable increase in service efficiency and team goal achievement.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Jump Around Now
03.2023 - Current
- Responded to customer requests for service and company information.
- Developed highly empathetic client relationships.
- Maintained up-to-date knowledge of promotions and events.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Cross-trained and backed up other customer service departments.
Safety Attendant
Jump Around Now
03.2023 - Current
- Monitored permitted space for customer safety.
- Enforced safety guidelines.
- Recognized, documented, and advised on removal of hazards.
- Responded to any emergencies as instructed and with utmost efficiency.
Education
High School Diploma -
Otay Ranch Senior High School
Chula Vista, CA07.2026
Skills
- Service Upselling
- Equipment proficiency
- Service standard compliance
- Complaint Handling
- Customer Service
- Problem Resolution
- Organization and Cleanliness
Languages
Spanish
Elementary
Timeline
Customer Service Representative
Jump Around Now
03.2023 - Current
Safety Attendant
Jump Around Now
03.2023 - Current
High School Diploma -
Otay Ranch Senior High School
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