Brianna Bagley

• Ensuring the product on the floor is in stock and faced.

• In Floral, we made sure our floral buckets have clean water and replacing and shrinking out bad flowers as needed.

• Wrapping bouquets when needed.

• Knowing where to locate product on the floor and back room for customers and in store shoppers.
• Being able to differentiate when specific produce items are bad and need to be shrunk out or if they are good.

• Can lift up to 50 pounds of product.

• Checked every week on my team’s computer trainings and what needs to be done. Would have them complete their computer trainings in a timely manner.
• If there was a new hire, I would be the one to show them around the store, gather their new apron and essentials, introduce them to the other team members and show them how to do the job properly.

• In e-shop I started out as a personal shopper and became a shift lead. I learned how to properly shop orders by communicating with the customers, shopping at a quick but efficient pace, making sure we have the product or acceptable substitute item, choosing great produce, and not bagging the bags too heavy.
• In produce I learned how to properly sock the department and made sure everything is good quality. I make sure everything that goes out is nice and organized, faced and of great quality. Quality and cleanliness is very important in produce. I learned in the produce kitchen how to properly cut and prepare fruits and vegetables. I learned how to order products. I check how much inventory we have and order the proper amount, not ordering too much.

• I learned how to properly handle returns and work in a fast paced environment. I learned how to multitask by answering phones, assisting customers, calling other departments, and doing returns. Online order pickup I would locate the items the customer ordered and would call them if it was unavailable to assist with a replacement product. I would help them to their vehicle if it was a bigger item.

• At this job I learned how to interact and bond with customers. I learned customer satisfaction is very important in cashiering and any job in retail. Cashiering taught me to remember products and get to know them well.