BRIANNA BALMACEDA
Port Saint Lucie,FL
Summary
Cooperative Team Player experienced in creating enjoyable dining experiences through patience, empathy, and persuasive communication. Delivered exceptional customer service by anticipating guest needs and fostering a welcoming environment in high-paced settings. Focused on leveraging strong communication and collaboration skills to transition into new field.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
SERVER/SHIFT LEAD
POKE POKE
PORT SAINT LUCIE
02.2023 - Current
- Greeted and accommodated guests, building positive experience from first interaction.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Resolved customer complaints and inquiries in a timely manner.
Education
ASSOCIATES IN NURSING - Nursing
Indian River State College Pruitt Campus
Port Saint Lucie, FLHIGH SCHOOL DIPLOMA -
Treasure Coast High School
05-2023
Skills
- Order management
- Cash handling
- Exceptional customer service
- Team collaboration
- Memory retention
- Strong work ethic
Certification
EKG Technician, CCMA / Medical Assistant
languages
ENGLISH - Fluent
SPANISH - Advanced
Timeline
SERVER/SHIFT LEAD
POKE POKE
02.2023 - Current
ASSOCIATES IN NURSING - Nursing
Indian River State College Pruitt Campus
HIGH SCHOOL DIPLOMA -
Treasure Coast High School