Brianna Barnes
Dallas,Tx
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Care Coordinator
Skin Spirit
Dallas, Texas
02.2024 - 03.2025
- Developed and implemented strategies to improve client satisfaction levels.
- Analyzed client feedback to pinpoint service enhancement opportunities.
- Conducted regular follow-ups with customers to ensure their satisfaction with services.
- Resolved client inquiries and concerns through effective communication.
Billing Coordinator
Mint Dentistry
01.2023 - 01.2024
- Managed billing inquiries for patient accounts and insurance claims, ensuring timely resolution and clear communication.
- Processed and verified insurance benefits for dental procedures.
- Confirmed dental insurance eligibility for patient procedures in the office.
- Assisted staff in resolving billing discrepancies, improving accuracy and reducing follow-up inquiries.
- Coordinated patient appointment scheduling to optimize office workflow and enhance patient experience.
Dental Assistant
Kelli Slate DDS
01.2022 - 12.2022
- Work as a dental assistant, assist with crown repairs, fillings, cleanings, bridges
- Assisted in patient care by preparing treatment rooms and sterilizing instruments.
- Executed sterilization of dental instruments to maintain hygiene standards.
- Coordinated ordering of dental supplies to maintain availability for procedures.
- Checked patients in and out to streamline front desk operations.
- Recorded patient histories and updated dental charts accurately and efficiently.
- Provided education on oral hygiene techniques and post-treatment care to enhance patient understanding and compliance.
- Managed appointment scheduling and coordinated follow-up visits for patients effectively.
Dental Assistant
Rosemeade Dental
01.2018 - 01.2020
- Assisted the dentist during procedures by handing instruments and materials.
- Prepared instruments and materials for each appointment, ensuring readiness for efficient patient care.
- Streamlined patient care by preparing treatment rooms and sterilizing instruments, contributing to a safe and organized environment.
- Prepared dental trays by organizing instruments and materials for upcoming procedures.
- Sterilized dental instruments
- Take x-rays/ panoramic x-ray
- Recorded patient histories and updated dental charts accurately and efficiently.
Beauty Advisor
Ulta Beauty
01.2016 - 01.2019
- Advised customers on beauty products and skincare routines.
- Demonstrated makeup application techniques to educate customers and improve their skills.
- Applied facial makeup and skincare products to enhance client satisfaction.
- Organized makeup and skincare line events to engage customers and showcase products.
Summer Enrichment Program
Texas A&M College of Dentistry
01.2014 - 01.2016
- Assisted in amalgam filling procedures to support patient care in dental clinic
- Created molds of teeth for accurate dental assessments
- Observed and documented dental procedures performed by students at Texas A&M College of Dentistry to enhance learning experience
Education
Bachelor of Science - Nursing
Dallas Community College
Dallas, TX01-2030
Associate of Science - Dental Hygienist
El Centro Dallas Community College
Dallas, TX05-2020
High School - Advanced Placement Classes of Biology & Chemistry
Mesquite High School
Mesquite, TX01-2017
Skills
- Patient care
- Appointment scheduling
- Customer service
- Medical terminology
- Infection control
- Equipment sterilization
- Treatment recommendations
- Excel
- Microsoft Word
- PowerPoint
- Multitasking
- Strong communication
Certification
Registered Dental Assistant
Timeline
Client Care Coordinator
Skin Spirit
02.2024 - 03.2025
Billing Coordinator
Mint Dentistry
01.2023 - 01.2024
Dental Assistant
Kelli Slate DDS
01.2022 - 12.2022
Dental Assistant
Rosemeade Dental
01.2018 - 01.2020
Beauty Advisor
Ulta Beauty
01.2016 - 01.2019
Summer Enrichment Program
Texas A&M College of Dentistry
01.2014 - 01.2016
Bachelor of Science - Nursing
Dallas Community College
Associate of Science - Dental Hygienist
El Centro Dallas Community College
High School - Advanced Placement Classes of Biology & Chemistry
Mesquite High School