Sarah Lucas
Palmetto
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
14
14
years of professional experience
Work History
Client Care Coordinator
Manatee Associates of Counseling and Assesment
10.2020 - Current
- Educated clients on available resources and services while guiding them through their options based on individual needs.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Ensured compliance with company policies, industry regulations, and legal requirements related to client care coordination activities.
- Organized regular team meetings focused on sharing best practices and discussing opportunities for growth within the department.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained staff on operating procedures and company services.
- Contributed to a positive work atmosphere by providing administrative support as needed while maintaining strong interpersonal relationships among staff members.
- Provided exceptional customer service by promptly addressing inquiries from clients and colleagues alike.
Certified Nursing Assistant
Private Duty
02.2014 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature and blood pressure
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
Emeritus Assisted Living Facility
01.2011 - 02.2013
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported patients with personal care tasks to preserve dignity and promote independence.
Education
General Studies
State College of Florida
Bradenton, FLCertificate - Nursing Assistant
Quality Health Care
Bradenton, FL05.2009
High School Diploma -
Ferndale High School
Ferndale, MI06.2004
Skills
- Organizational skills
- Scheduling
- Problem-solving abilities
- Calm and professional under pressure
- Excellent communication
- Interpersonal skills
- Patient care
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Safety precautions
- Bedside manner
- Compassionate
Timeline
Client Care Coordinator
Manatee Associates of Counseling and Assesment
10.2020 - Current
Certified Nursing Assistant
Private Duty
02.2014 - Current
Certified Nursing Assistant
Emeritus Assisted Living Facility
01.2011 - 02.2013
General Studies
State College of Florida
Certificate - Nursing Assistant
Quality Health Care
High School Diploma -
Ferndale High School
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