Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Bassett

Orono,ME

Summary

Proven track record in customer service and data entry, honed at Northern Maine Dental and various hospitality settings. Skilled in office administration and adept at critical thinking, consistently enhancing client satisfaction and operational efficiency. Demonstrates exceptional time management and problem-solving abilities, contributing to significant improvements in workplace productivity and customer relations. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

3
3
years of professional experience

Work History

Waitress

Kanú
Old Town, ME
11.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Waitress

High Tide Restaurant and Bar
Brewer, ME
05.2022 - 06.2024
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Administrative Assistant

Northern Maine Dental
Caribou, ME
06.2021 - 10.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Associate Of Business Administration -

Northern Maine Community College
Presque Isle, ME

Cosmetology -

Empire Beauty School
Bangor, ME
12.2023

High School Diploma -

Van Buren District Secondary School
Van Buren, ME
06.2017

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Time Management
  • Customer and client relations
  • Critical Thinking
  • Strong Problem Solver

Timeline

Waitress

Kanú
11.2023 - Current

Waitress

High Tide Restaurant and Bar
05.2022 - 06.2024

Administrative Assistant

Northern Maine Dental
06.2021 - 10.2022

Associate Of Business Administration -

Northern Maine Community College

Cosmetology -

Empire Beauty School

High School Diploma -

Van Buren District Secondary School
Brianna Bassett