Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Brianna Bogacz

Panama City

Summary

I offer a strong foundation in scientific principles and investigative techniques and am eager to learn and develop in a crime scene environment. I bring a keen ability to grasp new concepts quickly and apply detailed observational and analytical skills. I am ready to use and develop expertise in forensic procedures and evidence collection in the internship role.


Dynamic team player with a proven track record at Best Buy, adept in conflict resolution and team collaboration. Excelled in streamlining processes to enhance efficiency and safety, contributing significantly to team goals. Skilled in adaptive decision-making and promoting positive customer experiences, consistently achieving and surpassing sales targets.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Product Flow

Best Buy
09.2024 - Current
  • Collaborated with team members to achieve high-performance results in a fast-paced retail setting.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Front of House Employee

PDQ Restaurant
03.2024 - 08.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries promptly.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Trained new front-of-house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Sales Associate

Prime Car Wash
08.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Five Below
03.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Bear Builder

Build A Bear Workshop Inc
01.2022 - 07.2022
  • Handled cash transactions accurately and efficiently to facilitate smooth store operations.
  • Contributed to achieving store sales targets through upselling techniques and promotion of add-on products.
  • Trained new employees on company policies, procedures, and product knowledge, increasing overall team performance.
  • Organized themed events at the store location, driving increased foot traffic and customer engagement.
  • Made connections with guests by providing personalized approach and welcoming and warmly greeting guests.

Education

High School Diploma -

Oakland Catholic High School
Pittsburgh, PA
05-2022

Associate of Science - Criminal Justice

University of North Florida
Jacksonville, FL
07-2024

Bachelor of Applied Arts And Science - Crime Scene Investigation

Florida State University
Panama City, FL
07-2026

Skills

  • Conflict resolution techniques
  • Adaptive decision making
  • Evidence preservation
  • Team collaboration
  • Contamination prevention
  • Evidence collection

Affiliations

  • Crossroads Foundation

Certification

  • CPR/AED Certification
  • Open Water Diver, IANTD, 10/2024

Timeline

Product Flow

Best Buy
09.2024 - Current

Front of House Employee

PDQ Restaurant
03.2024 - 08.2024

Sales Associate

Prime Car Wash
08.2023 - 03.2024

Sales Associate

Five Below
03.2022 - 07.2023

Bear Builder

Build A Bear Workshop Inc
01.2022 - 07.2022

High School Diploma -

Oakland Catholic High School

Associate of Science - Criminal Justice

University of North Florida

Bachelor of Applied Arts And Science - Crime Scene Investigation

Florida State University
Brianna Bogacz