Brianna Borowiak

Communicate with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner

Coordinate all patient information, process paperwork, and complete batch reports for UPS deliveries

Clearing the previous days truck route and checking drivers paperwork to ensure their tasks are completed accurately and their work is documented

Confirm tickets, input new patient setups, and assemble charts

Tending to personal, specialized projects offered by management that go far beyond the job description

• Assisted in maintaining/ setting up product displays to enhance customer engagement
• Performed consistent inventory management practices to minimize stock differences
• Fielded customers questions and concerns

Provided service to customers in accordance with GURA (greet, uncover, recommend, ask)

Expert operator of all in house equipment

assisted customers with questions and needs both in person and over the phone

Provided customers with friendly and consistent assistance with their needs

Promoted to customer service lead in first 5 months to better suit strengths

Reconciliation of cash register drawers