Brianna Brown
Middletown
Summary
Reliable Bartender with background in both high-volume and intimate bar settings. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.
Overview
7
7
years of professional experience
Work History
Bartender
Rockstar
Wolcott
03.2024 - Current
- Assisted in setting up the bar for service shift.
- Arranged bottles and glasses behind bar to make attractive displays.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Made friendly conversation with customers to provide enjoyable bar experience.
Host
Longhorn Steakhouse
West Springfield
03.2023 - 06.2024
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Informed patrons of specialties and features.
- Provided excellent customer service by anticipating customer needs.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Inspected dining areas for any damages or defects.
Waitress Trainer
Olive Garden Restaurant
Enfield
11.2020 - 03.2022
- Facilitated team-building activities to foster a positive and collaborative work environment among new hires.
- Conducted refresher courses for experienced waiters on updated menu items and recipes.
- Collaborated with management to identify training needs and develop strategies for continuous improvement.
- Reviewed servers' performance regularly by observing them interacting with customers during meal services.
Overnight Manager
McDonald's
Enfield
05.2018 - 06.2020
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Oversaw night audit function and preparation of daily financial reports.
- Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
- Secured building and walked grounds, fostering health and safety of employees and guests.
Education
No Degree. -
Enfield High School
Enfield, ConnecticutSkills
- Mixology techniques
- Customer service
- Inventory management
- Cash handling
- Bar setup
- Menu knowledge
- Team collaboration
- Sales techniques
- Health and safety
- Engaging customers
- Cleanliness maintenance
- Team management
References
References available upon request.
Timeline
Bartender
Rockstar
03.2024 - Current
Host
Longhorn Steakhouse
03.2023 - 06.2024
Waitress Trainer
Olive Garden Restaurant
11.2020 - 03.2022
Overnight Manager
McDonald's
05.2018 - 06.2020
No Degree. -
Enfield High School