Brianna Bynum
Portland,OR
Summary
Resourceful Property Management Professional looking to bring my experience and strong administrative and communication skills to a dynamic team. Possess specialized skills in tenant relations, property administration coordination, and financial reporting. Excel in communication, problem-solving, and team collaboration to enhance community operations and resident satisfaction.
Overview
11
11
years of professional experience
Work History
Assistant Community Manager
REACH Community Development
Portland, OR
08.2023 - Current
- Streamlined workflow and reporting processes by implementing new document control and filing systems, enhancing organization and accessibility.
- Developed and implemented spreadsheets to improve productivity and provide better workflow visibility.
- Supported the Community Manager in implementing operational policies and procedures.
- Conducted resident re-certification appointments and interviews monthly to update records and verify program eligibility.
- Conducted multiple internal audits to ensure accurate records and up-to-date resident information.
- Established connections with residents to promote a supportive environment. with residents to enhance community engagement and create a welcoming atmosphere.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
Operations Manager
Trinity Property Consultants
Beaverton, USA
12.2021 - 08.2022
- Transitioned to Operations Manager at Beaverton location, handling various operational responsibilities.
- Managed 90-unit duplex & townhome community in Hillsboro as sole on-site employee, overseeing all managerial, leasing, and light maintenance tasks.
- Addressed resident inquiries and resolved issues to enhance community satisfaction.
- Community Manager Support
- Account Management
- Light Tech Support
- Accounts Payable
- Accounts Receivable
- Weekly & Month End Reporting
Portfolio Manager
MJP Management
Portland, USA
02.2020 - 12.2021
- Managed 300 units across 40 unique locations for various property owners, facilitating communication between residents and owners to address daily needs.
- Daily tasks included:
- Tracking rent payments and billing.
- Tracking and issuing lease violations.
- Receiving and managing complaints and disputes.
- Enforcing lease violations and terminations, and drafting notices.
- Assisting owners and residents with conflict resolution.
- Recommended property condition improvements to owners based on inspections and resident feedback.
- Property inspections and subsequent reporting.
- Performing move in/out inspections
- Providing guidance for residents both during move-in and move-out.
- General questions/assistance for residents
- Communicated regularly with owners about property status and resident concerns to ensure alignment on management strategies.
Assistant Portfolio Manager
IDM
Portland, USA
06.2018 - 09.2019
- Transitioned from temporary leasing agent to full-time role, culminating in promotion to assistant manager.
- Assisted Community Manager in overseeing operations of three mid-rise communities in Southeast Portland.
- Managed leasing operations and took on additional managerial responsibilities.
- Participated in the lease-up of Tabor View Lofts and achieved 96 percent occupancy of the 121 units in 7 months.
- Performed leasing, advertising, and office administration.
- Helped process purchase orders and accounts payable.
- Monitored vendor performance and coordinated with maintenance staff to ensure efficient operations.
- Conducted daily, weekly, monthly and some variance reporting.
Lease Up Specialist
Apartment Advantage
05.2017 - 06.2018
- Assisted various teams as a temporary employee across a wide variety of locations in Oregon.
- Experienced diverse work environments and drew insight from several unique locations.
- Participated in varied lease-ups and was considered a primary lease up contract employee.
- Learned operational standards and differences in multiple property management softwares.
- Worked new construction, luxury, condo, mid-rise, high-rise garden style, and 55+ communities.
Assistant Manager/Leasing agent
Greystar
08.2015 - 05.2017
- Oversaw luxury community in Tigard of 350 units in an assistant manager position.
- Advanced from leasing consultant to assistant manager in 3 months, demonstrating strong performance and leadership potential.
- Coordinated processing of purchase orders.
- Monitored pricing, ensuring accurate market rents for the area.
Education
Some College (No Degree) - Psychology
Western Oregon University
Monmouth, ORSkills
- Lease management
- Resident re-certification
- Property inspection
- Resident relationship management
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- Administrative experience
- Reporting and analysis
- Excellent written and verbal communication
- Attention to detail
- Strong interpersonal skills
- Yardi software proficiency
- Entrata software proficiency
- AppFolio experience
- Administrative support
Timeline
Assistant Community Manager
REACH Community Development
08.2023 - Current
Operations Manager
Trinity Property Consultants
12.2021 - 08.2022
Portfolio Manager
MJP Management
02.2020 - 12.2021
Assistant Portfolio Manager
IDM
06.2018 - 09.2019
Lease Up Specialist
Apartment Advantage
05.2017 - 06.2018
Assistant Manager/Leasing agent
Greystar
08.2015 - 05.2017
Some College (No Degree) - Psychology
Western Oregon University