Brianna Cabrera-Santiago
Buckeye ,AZ
Summary
I have always wanted to pursue my medical career in any field. I have gained knowledge through college prep and summer schools that were part of the medical career. I plan to help and care for people in any setting.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
Banner Center Plus Medical Center
12.2023 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Supply Specialist
US Army
01.2017 - Current
- Support soldiers in the eld by providing equipment, food, and supplies
- Order and stock inventory
- Issue our equipment to incoming soldiers
- Keeping monthly accountability of all weapons, ammunitio, uniforms to make sure everything is secure.
Certied Caregiver
Solana at the Park
10.2023 - 12.2023
- Care for residents in assisted living Community
- Provide assistance with bathing, dressing, cleaning room, bringing them to meals and activities.
Border Agent/ Camera Room Operator
US Border Patrol
10.2022 - 09.2023
- Operated Southwest Border Mission, helped process illegal migrante into US soil
- Worked as dispatch operator letting border agents on the line know through radio communications where illegals migrants were crossing
- Operated Sensors, Cameras that were aliated with US Custom Border Protection and Federal Bureau of Investigations
- Processed Criminals crossing the border illegal
- Conducted Trac stops with cars carrying illegal migrants.
Certied caregiver
The Retreat at Alameda
12.2020 - 10.2022
- Worked in memory care unit and specialized with patients with Alzheimer's and Dementia
- Provided 24/7 care and assistance with getting up in the morning, feeding, bathing, grooming, doing activities to engage with other residents, and putting to bed.
Customer Service
Mi Ranchito
04.2016 - 07.2018
- Worked in family business
- Worked on inventory of grocery store, logged all money inventory beginning and end of the day
- Provided customer service care Ana greeted customers coming in and out of the store.
Education
Bachelor of Science in Healthcare Administration in Healthcare -
Grand Canyon University
Phoenix, Arizona08.2024
High School Diploma -
Cobre High School
Bayard, New Mexico05.2018
Western New Mexico University
Silver City, New Mexico05.2018
Skills
- Communication
- Teamwork
- Multitasking
- Respect for team and community
- Customer Service
- HIPAA Compliance
- Insurance Verification
- Medical terminology knowledge
- Appointment Scheduling
- Payment Collection
- Scheduling appointments
- Patient greeting
- Medical insurance
- Office
- Medical Billing
- Reception Management
- Directing callers
- FLUENT IN Spanish
- Phone and Email Etiquette
- Insurance Billing
- Multitasking and Organization
References
- Cassandra Patrida, 01/01/20, Acquaintance, (562) - 499- 9634
- Dhasia Sutton, 08/01/21, Acquaintance, (480)- 604-9968
Languages
Spanish
Native or Bilingual
Timeline
Patient Service Representative
Banner Center Plus Medical Center
12.2023 - Current
Certied Caregiver
Solana at the Park
10.2023 - 12.2023
Border Agent/ Camera Room Operator
US Border Patrol
10.2022 - 09.2023
Certied caregiver
The Retreat at Alameda
12.2020 - 10.2022
Supply Specialist
US Army
01.2017 - Current
Customer Service
Mi Ranchito
04.2016 - 07.2018
Bachelor of Science in Healthcare Administration in Healthcare -
Grand Canyon University
High School Diploma -
Cobre High School
Western New Mexico University
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