Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Carlisle

Mansfield

Summary

Dedicated professional with a history of meeting company needs with consistent and organized practices. Diligent in building and maintaining relationships by providing support and attentive service.

Overview

7
7
years of professional experience

Work History

Sales Representative

Top Sports Production
04.2024 - 04.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Skilled Preloader/Clerk

UPS
10.2021 - 04.2024
  • Verified shipments against shipping documents and inspected condition of 900+ packages daily
  • Proficient in maintaining accurate shipment records and performing inventory management tasks
  • Demonstrated ability to succeed in a fast-paced environment while adhering to strict deadlines
  • Strong attention to detail and exceptional organizational skills in managing shipments and clerical duties
  • Streamlined package handling operations and handling 1500+ packages while implementing load practices reducing misloads by 25%
  • Maintain customer records by updating customer information and investigating discrepancies

Route Sales Representative

Kimball Distibuting
06.2021 - 02.2021
  • Successfully increased client base by 20% through effective cold-calling and relationship building
  • Demonstrated exceptional product knowledge, delivering informative and engaging sales presentations to potential clients
  • Proactively resolved customer complaints, ensuring high levels of customer satisfaction and retention, resulting in 99% customer satisfaction
  • Developed and maintained relationships with new and existing customers
  • Ensured compliance with all federal, state, local laws governing transportation of goods
  • Utilized corporate vehicle to deliver and sell products to 20-25 clients daily, with focus on optimizing customer experience

Trim Team Lead

Champion Home Builders
07.2018 - 06.2021
  • Trained and mentored 10-20 team members, fostering a positive environment and ensuring high performance standards
  • Collaborated with cross-functional teams to successfully execute complex projects and deliver exceptional client satisfaction
  • Developed strategies to increase team productivity and improve customer service levels
  • Ensured compliance with company policies and procedures throughout the team
  • Identified opportunities for process improvements and implementing changes when required

Education

Phlebotomy License - Phlebotomy & Medical Terminology

LoneStar Phlebotomy
Burleson, Texas
01.2017

High School Diploma -

Mansfield Summit High School
Mansfield, Texas
01.2015

Skills

  • Excellent written and verbal communication skills
  • Lead generation
  • Strong problem solving
  • Conflict resolution
  • Self motivated
  • Time management
  • Proficient in building and maintaining customer relationships
  • Adaptable to demands and expectations under pressure
  • Customer relationship building
  • Interpersonal communication skills
  • Product and service knowledge
  • Customer needs assessment

Timeline

Sales Representative

Top Sports Production
04.2024 - 04.2025

Skilled Preloader/Clerk

UPS
10.2021 - 04.2024

Route Sales Representative

Kimball Distibuting
06.2021 - 02.2021

Trim Team Lead

Champion Home Builders
07.2018 - 06.2021

High School Diploma -

Mansfield Summit High School

Phlebotomy License - Phlebotomy & Medical Terminology

LoneStar Phlebotomy

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Brianna Carlisle