Brianna Carter
College Station
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Driven Floor Supervisor highly effective at managing teams and consistently accomplishing objectives. Knowledgeable about compliance, operation, and improvement techniques. Bringing many years of related industry experience.
Overview
11
11
years of professional experience
Work History
Floor Supervisor
Big Lots
05.2023 - 11.2025
- Supervised daily store operations and ensured compliance with company policies.
- Managed inventory levels and organized merchandise displays for optimal visibility.
- Assisted in loss prevention efforts by monitoring security systems and protocols.
- Resolved customer inquiries and complaints to ensure a positive shopping experience.
- Performed daily opening and closing procedures according to established guidelines.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Provided excellent customer service by responding promptly to inquiries from customers or team members.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
Agent
Clear Path Home Health Care
09.2021 - 03.2023
- Managed scheduling as well and daily operations for smooth reliability.
- Monitored patient progress and documented health changes accurately.
- Trained new staff on company protocols and client care standards.
- Ensured compliance with health regulations and safety guidelines.
- Improved time management and performance with other employees
Cashier/Manager
Speedway
03.2018 - 09.2021
- Supervised daily operations of cash handling and transaction processes.
- Ensured compliance with company policies and procedures during shifts.
- Developed strategies to enhance customer service and satisfaction levels.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
Teacher
God’s Garden Daycare
08.2014 - 02.2018
- Developed engaging lesson plans tailored to children's developmental stages.
- Collaborated with parents to support children's educational growth.
- Implemented instructional strategies to enhance student engagement and participation.
- Maintained classroom cleanliness and organization to create a conducive learning space.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
Education
Associate of Science - Allied Health Science
South University
06.2024 - 05/2025
High School -
Fuquay-Varina High School
09.2011 - 07/2015
Skills
- Excellent Customer Service
- Patient care
- Problem resolution
- Health compliance
- Sales monitoring
- Loss prevention
- POS systems operations
- Team leadership
- Customer satisfaction
- Sales goal achievement
- Employee motivation
- Retail merchandising
- Employee training
- Problem-solving abilities
- Relationship building
- Excellent communication
- Prioritization
- Clear communication
- Teamwork
Volunteer Experience
- Volunteered at Fuquay-Varina High School
- Volunteered at Run for Hopes
- Volunteered at Southwood Valley Elementary School
- Volunteered at Olive Branch Baptist Church
Hobbies and Interests
- Sewing
- Teaching
- Poetry
- Hiking
- Improving life skills
- Improving higher skill sets and pursuing education
Timeline
Associate of Science - Allied Health Science
South University
06.2024 - 05/2025
Floor Supervisor
Big Lots
05.2023 - 11.2025
Agent
Clear Path Home Health Care
09.2021 - 03.2023
Cashier/Manager
Speedway
03.2018 - 09.2021
Teacher
God’s Garden Daycare
08.2014 - 02.2018
High School -
Fuquay-Varina High School
09.2011 - 07/2015