Benjamin Hoffman
Bellingham,WA
Summary
Seasoned Table Games Dealer with background in fast-paced casino environments. Known for maintaining game integrity, handling transactions with accuracy, and providing exceptional customer service. Strengths include deep knowledge of various table games rules and strategies. Have consistently enhanced gaming experience for patrons while adhering to all regulatory requirements.
Overview
8
8
years of professional experience
Work History
Floor Supervisor
Angel of the Winds Casino Resort
04.2025 - Current
- Supervised daily operations to ensure compliance with regulations and quality standards.
- Prepared detailed reports on team performance and operational metrics for management review.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
Table Games Dealer
Silver Reef Hotel Casino Spa
05.2023 - Current
- Ensured all gaming equipment was in working order before beginning a shift.
- Collected losing bets and paid out winnings promptly and accurately.
- Answered questions from patrons regarding house rules or gaming regulations.
- All games dealer (roulette class, craps OTJ + class)
Cash Cage/Main Banker
Silver Reef Hotel Casino Spa
08.2022 - 05.2023
- Balanced cash drawers and reconciled discrepancies between physical cash and computer records.
- Promoted from Front Line to Fill Banker
- Promoted from Fill Banker to Main Banker
- Title 31 certified and compliant during time in the finance department
Garden Manager
Marigold Growers
07.2018 - 09.2021
- Worked closely with local nurseries and vendors to sell quality plants at competitive prices.
- Conducted regular inspections of the garden to identify any areas requiring attention or repairs.
- Positioned and monitored plant irrigation systems.
- Trained new workers on safety and garden procedures.
Assistant Store Manager
Hoagtech Hydroponics
05.2017 - 06.2018
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Skills
- Title 31 certification (cash cage)
- Excellent customer service
- Quick decision making
- Money handling expertise
- Strong mathematical skills
- Casino Policy Adherence
- Game Pace Maintenance
- Team leadership
Timeline
Floor Supervisor
Angel of the Winds Casino Resort
04.2025 - Current
Table Games Dealer
Silver Reef Hotel Casino Spa
05.2023 - Current
Cash Cage/Main Banker
Silver Reef Hotel Casino Spa
08.2022 - 05.2023
Garden Manager
Marigold Growers
07.2018 - 09.2021
Assistant Store Manager
Hoagtech Hydroponics
05.2017 - 06.2018
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