Brianna Claypool
Carbondale,IL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Salesperson
Aircraft Check Services
05.2022 - 08.2022
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Hair Salon Receptionist
Modern Wave Salon And Spa
06.2020 - 05.2021
- Developed relationships with guests to meet client needs and encourage repeat service.
- Listened closely to customer complaints and responded appropriately to issues.
- Kept calendar with scheduled appointments and scheduled each client for appropriate treatments and time slots.
- Manages over 10 hair stylists schedules
- Communicated with spa team members if clients canceled or changed appointment times.
- Generated reports to track customer satisfaction and sales.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor of Aviation - Aviation Management And Flight
Southern Illinois University Carbondale
Carbondale, IL05.2026
High School Diploma -
Cary-Grove High School
Cary, IL05.2022
Skills
- Strong analytical, organization, and decision making skills
- Ability to multitask
- Good judgement
- Strong written and verbal communication skills
- Fast learning
Certification
Private Pilots License
Timeline
Salesperson
Aircraft Check Services
05.2022 - 08.2022
Hair Salon Receptionist
Modern Wave Salon And Spa
06.2020 - 05.2021
Bachelor of Aviation - Aviation Management And Flight
Southern Illinois University Carbondale
High School Diploma -
Cary-Grove High School
Private Pilots License
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