Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Brianna Cole

Huntersville,NC

Summary

Current full-time college student looking for work to help pay tuition and book fees. Fully motivated and able to balance work-school relationship. Experienced and efficient General Merchandiser equipped to handle fast-paced work across large sales floors. Keep customers happy and buying with well-stocked, attractive displays. Offer strong knowledge of retail procedures and sales techniques. Also knowledgeable in fulfillment needs. Skilled in quality control, as well as sealing and labeling packages.

Overview

1
1
year of professional experience

Work History

Fulfillment Specialist, General Merchandise

Target
Mooresville, United States
03.2022 - 05.2022
  • Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
  • Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
  • Complied with health regulations, sanitation guidelines and safety procedures for department and store to promote safe and clean shopping environment for guests.
  • Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
  • Checked inventory and selected products from specific locations based upon availability.

Administrative Assistant

N-PE
Mooresville, United States
11.2019 - 05.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.

Education

High School Diploma -

Lake Norman High School
Mooresville, NC
05.2021

Skills

  • Order Picking and Processing
  • Labeling and Boxing
  • Accurate Order Fulfillment
  • Identifying Hazards
  • Maintaining Clean Work Areas
  • Customer Experience
  • Stocking and Replenishing
  • Product Location
  • Customer Needs Assessments
  • Special Instructions
  • Knowledge Base

Hobbies

  • Fashion
  • Jewelry making
  • Art, specifically digital art
  • Thrifting

Languages

English
Native or Bilingual

Timeline

Fulfillment Specialist, General Merchandise

Target
03.2022 - 05.2022

Administrative Assistant

N-PE
11.2019 - 05.2020

High School Diploma -

Lake Norman High School

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Brianna Cole