Virginia Mcadams
Bangor,ME
Summary
A confident, energetic retail assistant who is passionate about making genuine human connections and excited by challenging fast paced environments. Able to take initiative and plan efficiently without having to take direction at all times.
Overview
4
4
years of professional experience
Work History
FULFILLMENT & GENERAL MERCHANDISE TEAM MEMBER
Target
09.2022 - 06.2023
- Supporting team in performing daily goals alongside boosting production goals
- Properly prepare, pack, and sort guest orders for shipment using correct materials in a timely manner
- Anticipating guest needs by being highly knowledgeable in the inventory to ensure an effortless experience
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to complete timely orders and avoid delays.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
SALES ASSOCIATE
Lowe's
03.2022 - 09.2022
- Operated a cash register for cash, check and credit card transactions with 100% accuracy
- Stocked and replenished merchandise according to store layouts
- Completed all opening and closing procedures, including counting the contents of the cash register
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Welcomed customers into the store and helped them locate items
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
SERVICE AND ENGAGEMENT TEAM MEMBER
Target
08.2021 - 01.2022
- Answered questions regarding the store and its merchandise
- Helped customers with questions about in-store and online transactions, in person and via telephone
- Stocked shelves and supplies organized displays
- Organized racks shelves to maintain the visual appeal of the store
- Developed positive customer relationships through friendly greetings and excellent service
- Stocked and replenished merchandise according to store layouts
CASHIER
McDonald's
08.2019 - 09.2021
- Received payment by cash, check, and credit cards
- Maintained sanitation, health, and safety standards in work areas
- Cleaned food preparation areas, cooking surfaces, and utensils
- Verified that prepared food meets requirements for quality and quantity
- Operated large-volume cooking equipment such as grills, deep-fat fryers, or griddles
- Read food order slips from online orders and prepared them according to the instructions
VOLUNTEER
TX, Branch Rescue
09.2022 - Current
- Assisted guests to adopt animals and compiled records of impounded animals
- Assisted potential owners in the selection of animals for adoption and in preparation for adoption forms
- Compiled daily records required by describing stray animals found by shelter workers and animals turnedin by the public
- Supported engaging, fun, and smooth-running events by helping with organization and planning andpromoting on social media
Education
High School Diploma -
Northbrook High School
Houston, TX05.2021
Skills
- Order picking and processing
- Product location
- Light maintenance
- Beverage preparation
- Food preparation and safety
- Customer assistance
- Refund handling
- Customer Order Fulfillment
- Merchandising and Display
- POS Inventory System Operation
- Inventory Management and Planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
FULFILLMENT & GENERAL MERCHANDISE TEAM MEMBER
Target
09.2022 - 06.2023
VOLUNTEER
TX, Branch Rescue
09.2022 - Current
SALES ASSOCIATE
Lowe's
03.2022 - 09.2022
SERVICE AND ENGAGEMENT TEAM MEMBER
Target
08.2021 - 01.2022
CASHIER
McDonald's
08.2019 - 09.2021
High School Diploma -
Northbrook High School
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