Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brianna Contreras

San Pablo,CA

Summary

Customer-focused professional transitioning from a successful role at Starbucks to a career in phlebotomy. With over 104 hours of training, providing exceptional service and fostering positive customer interactions, I have honed strong communication, multitasking, and attention to detail skills. Recently certified as a Phlebotomy Technician 1 (CPT 1), I am proficient in venipuncture, specimen handling, and adhering to strict safety protocols. Passionate about delivering compassionate patient care and leveraging my customer service expertise to ensure a positive experience for patients. Seeking to join a dynamic healthcare team to contribute to high-quality patient care and accurate specimen collection.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
San Pablo, CA
07.2022 - Current
  • Provided excellent customer service by responding to inquiries quickly and professionally
  • Assisted in training new staff members, indicating the ability to educate and mentor
  • Managed inventory with meticulous attention to detail, ensuring all products were correctly stocked and accounted for
  • Balanced multiple tasks such as making beverages, handling cash, and maintaining a clean workspace
  • Adhered to health department regulations concerning sanitation standards.
  • Follow health, safety and sanitation guidelines to pass state inspections.

Education

Associate of Science - Biological Sciences

Contra Costa College
San Pablo, CA
07-2025

Associate of Arts - Liberal Arts: Math & Science

Contra Costa College
San Pablo, CA
07-2025

Associate of Arts - Spanish Language and Literature

Contra Costa College
San Pablo, CA
07-2025

Licensure - Phlebotomy

Vallejo Regional Education Center
Richmond, CA
06-2024

Skills

  • Strong communication skills
  • Flexibility to adapt to different work environments
  • Time Management
  • Attention to detail
  • Ability to work collaboratively with others
  • Strong work ethic
  • Multitasking
  • Documenting and reporting

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Certified & Licensed Phlebotomy Technician 1 (CPT 1)

Timeline

Barista

Starbucks
07.2022 - Current

Associate of Science - Biological Sciences

Contra Costa College

Associate of Arts - Liberal Arts: Math & Science

Contra Costa College

Associate of Arts - Spanish Language and Literature

Contra Costa College

Licensure - Phlebotomy

Vallejo Regional Education Center
Brianna Contreras