Brianna Crews
Madison,AL
Summary
Motivated student pursuing a Bachelor's degree in Information Technology & Networking, specializing in Cybersecurity. Eager to bridge the gap between classroom learning and practical application, excited to gain real-world experience and make meaningful contributions. With a collaborative mindset and effective communication skills, bringing fresh perspectives and a strong work ethic to any team.
Overview
6
6
years of professional experience
Work History
Night Shift Supervisor
Redstone Arsenal Commissary
01.2023 - 05.2024
- Completed opening and closing duties to facilitate business operations.
- Coordinated with day shift supervisors regarding any unfinished tasks or problems that may arise during night shifts.
- Provided guidance on job duties and answered questions from team members.
- Oversee the night shift operations and ensure safe working environment for all personnel.
- Maintained a safe working environment by enforcing safety regulations.
- Handled inventorying responsibilities.
Lead Business Office Associate
Carmax
04.2019 - 07.2021
- Answered multi-line phone system and accurately routed calls to correct individuals.
- Responsible for managing day-to-day operations of the business office, ensuring compliance with company policies and procedures.
- Performed daily reconciliations of cash receipts against sales orders to ensure accuracy in reporting figures.
- Supervised a team of Business Office Associates on various tasks such as filing paperwork, making bank deposits, reconciling accounts, preparing reports.
- Ensured compliance with applicable laws and regulations governing the industry.
Cashier
Walmart
04.2018 - 04.2019
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Associates in IT & Networking -
DeVry University
Naperville, IL12-2024
Certificate in Networking Essentials -
DeVry University
Naperville, IL04.2024
Certificate in IT Essentials -
DeVry University
Naperville, IL12.2023
Skills
- Computer skills
- Data entry
- Conflict resolution
- Team leadership
- Customer service
- Time management
- Organization skills
- IT troubleshooting
- Office administration
Timeline
Night Shift Supervisor
Redstone Arsenal Commissary
01.2023 - 05.2024
Lead Business Office Associate
Carmax
04.2019 - 07.2021
Cashier
Walmart
04.2018 - 04.2019
Certificate in Networking Essentials -
DeVry University
Associates in IT & Networking -
DeVry University
Certificate in IT Essentials -
DeVry University
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