Brianna Crimm
Maben,MS
Summary
Dedicated individual who is well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
6
6
years of professional experience
Work History
Internship Student
Mississippi Child Protective Services
05.2023 - Current
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with clients by phone or in-person to provide information.
- Accompanied social worker to homes and agencies to provide support and case management services to clients.
- Helped social worker gather information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Identified community resources to support clients.
- Assisted social worker in providing crisis intervention, guidance and supportive counseling to clients.
Server
Applebee's Neighborhood Grill + Bar
05.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Stagehand
Cole Entertainment Services
12.2020 - 05.2022
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
- Constructed and decorated set pieces and props per design specifications.
- Assisted in all technical and practical effect setup for performances and broke down all equipment at close of each show.
- Worked with team of individuals to put all props and set pieces in place and supervised prop movements at correct times during performances.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Reviewed activities for production team to complete tasks on time.
- Developed and maintained successful relationships with media professionals.
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
- Interacted positively with performers when working with them backstage.
- Developed and implemented communication strategies for range of internal and external stakeholders.
Personal Care Assistant
Mississippi Department Of Rehabilitation Services
02.2021 - 09.2021
- Built strong relationships with my client to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Engaged client in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Head Waitress
Los Encinos Mexican Grill
11.2017 - 07.2020
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained staff members on use of POS system.
- Managed food resources, memorized orders, and coordinated customer service.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Headstart Teacher's Aide
Itawamba Community College Early Learning Center
10.2018 - 08.2019
- Assisted teachers with supervision and care of group of children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Education
Bachelor of Science - Family Science
Mississippi University For Women
Columbus07.2023
Associate of Science - General Studies
Itawamba Community College
Fulton, MS05.2020
No Degree - Dual Enrollment
Hinds Community College
Pearl08.2017
Skills
- Life Coaching
- Records Maintenance
- Summary Reports
- Alcohol and Substance Abuse
- Motivational Interviewing
- Crisis Intervention
- Community Organization
- Child Abuse and Neglect Identification
- Treatment Program Guidance
- Client Rights Advocacy
- Detailed Records and Reporting
- Anticipating Client Needs
- Natural Leadership
- Performance Improvement
- Conflict and Complaint Resolution
Timeline
Internship Student
Mississippi Child Protective Services
05.2023 - Current
Server
Applebee's Neighborhood Grill + Bar
05.2022 - 12.2022
Personal Care Assistant
Mississippi Department Of Rehabilitation Services
02.2021 - 09.2021
Stagehand
Cole Entertainment Services
12.2020 - 05.2022
Headstart Teacher's Aide
Itawamba Community College Early Learning Center
10.2018 - 08.2019
Head Waitress
Los Encinos Mexican Grill
11.2017 - 07.2020
Bachelor of Science - Family Science
Mississippi University For Women
Associate of Science - General Studies
Itawamba Community College
No Degree - Dual Enrollment
Hinds Community College
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