Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brianna Cruz

Deltona

Summary

Highly communicative and people-oriented professional with a strong track record of building positive relationships and excelling in high-pressure situations. Experienced in managing complex logistics, providing compassionate care, and delivering exceptional service while maintaining composure in demanding environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Trucking Dispatcher

Together We Move
03.2022 - 01.2025
  • Acted as primary liaison between clients, brokers, and truckers, ensuring seamless load acquisition and delivery.
  • Expertly negotiated competitive rates on load boards, consistently securing favorable pricing for clients.
  • Proactively resolved operational issues and managed all billing and driver documentation with a focus on client satisfaction.
  • Delivered strong customer service, promptly addressing and resolving concerns for clients and trucking partners.
  • Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.

Babysitter

Family
06.2021 - 12.2024
  • Independently managed the care of two children (ages 3 and 6), maintaining their established routines and ensuring their safety and comfort.
  • Responsible for all aspects of care, including cooking, bathing, and organizing engaging recreational activities.
  • Demonstrates a high level of trust and responsibility in managing household and childcare duties during parents' absence.
  • Reassured children when upset, providing emotional support and stability.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.

Education

University High School
Orange City, FL

In Progress of A Bachelor of Nursing -

University of Central Florida
Orlando, FL
05-2029

Skills

    Fluent in English and Spanish

    Exceptional customer service

    Logistics management

    Business software proficiency

    Analytical problem-solving

    Interpersonal Communication

    Proficient in prioritizing tasks

    Ownership and accountability

    Accurate record management

    Global perspective

    Academic Excellence

    Comprehensive understanding of scientific concepts

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

  • Basic Life Support (BLS) Certification, face-to-face, through the American Heart Association. Completed in 2025
  • Computer Business Industry Certification- completed in 2024 through the CTE program.


Timeline

Trucking Dispatcher

Together We Move
03.2022 - 01.2025

Babysitter

Family
06.2021 - 12.2024

University High School

In Progress of A Bachelor of Nursing -

University of Central Florida

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