BRIANNA DAVIS
369 Farm Rd. Saint George,GA
Summary
Committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Positive and upbeat with strong willingness to learn.
Overview
5
5
years of professional experience
Work History
Insurance Coordinator
Bright Smiles Pediatric Dentistry
2022.03 - Current
- Prepared insurance claims for submission to clearinghouses or insurance companies.
- Verified client information by analyzing existing evidence on file.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Checked documentation for accuracy and validity on updated systems.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Obtained prior authorization and precertification for outpatient procedures.
- Managed high volume of inbound calls , promptly resolving issues while providing accurate information on policies and procedures.
- Maintained confidentiality of patient finances, records, and health statuses.
- Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Manager
Lacy's Kountry Store
2021.09 - 2022.03
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Accomplished multiple tasks within established timeframes.
- Approved regular payroll submissions for employees.
- Conducted monthly inventories of raw materials and components on work floor.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Cross-trained existing employees to maximize team agility and performance.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Care Provider
Tiny Tots
2021.03 - 2021.08
- Maintained safe, nurturing environment for children and followed prescribed procedures for optimal care
- Elected activities to reinforce learning and discovery and helped children develop personal interests
- Provided enjoyable activities for children under supervision
- Communicate with parents regarding observations and concerns or to provide positive feedback
- Assisted children in overcoming inappropriate behavior, providing positive guidance and reinforcement
- Helped children practice good hygiene and provided potty training and diapering
- Maintained clean classroom, eating, and activity areas
- Organized activities that encouraged exploration and inquisitiveness
- Built positive and productive relationship with each student to support continued growth and development
- Documented daily activities, attendance and other information for every child to update facility records and parent review
- Cooked meals and prepared snacks
- Assisted daycare owner in caring for approximately 30 children on daily basis
- Managed child check-ins and check-outs.
Kitchen Staff Member
Lacy's Kountry Store
2020.03 - 2020.10
- Managed interruptions while attending to details and servicing customers
- Assisted with opening procedures by setting up kitchen workstations and equipment
- Unloaded and broke down deliveries, stocked cases, and rotated cooler products
- Kept products properly rotated and stored to meet quality requirements
- Created food orders such as salads, sandwiches, and sliced meat and cheese to exact customer specifications
- Operated kitchen equipment and tools to prepare delicious, quality food for guests
- Cleaned and sanitized surfaces and equipment for maximum staff and guest protection
- Prepared ingredients, garnishes, and side dishes before high-demand periods.
Concession Stand Cashier/Laborer/Kitchen Staff Member
Conners A-Maize-ing Acres
2018.09 - 2020.10
- Unloaded and organized materials to help skilled workers efficiently complete their tasks
- Worked with a team to perform specific tasks
- Cleaned and maintained cleaning equipment in good operable condition
- Ensured products were properly rotated and stored to meet quality requirements
- Performed meal preparations in timely manner to assist kitchen staff and reduce customer wait times
- Completed basic kitchen and meal preparation tasks, such as sanitizing, cutting fruits and vegetables, slicing meats, and arranging garnishes
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
- Bagged and packaged customer orders and purchases
- Followed instruction for assigned tasks from foreperson.
Education
High School Diploma -
Georgia Cyber Academy
Atlanta, GA06.2021
Skills
- Staff Management
- Improvement initiatives
- Operations management
- Insurance Verification
- Records Management
- Data Entry
- Coaching and mentoring
- Strategic planning
- Classroom instruction
- Health and safety
- Customer service
- Order processing
- Cash handling
- Cash register operation
- Attention to detail
- Clear Communication
Timeline
Insurance Coordinator
Bright Smiles Pediatric Dentistry
2022.03 - Current
Manager
Lacy's Kountry Store
2021.09 - 2022.03
Care Provider
Tiny Tots
2021.03 - 2021.08
Kitchen Staff Member
Lacy's Kountry Store
2020.03 - 2020.10
Concession Stand Cashier/Laborer/Kitchen Staff Member
Conners A-Maize-ing Acres
2018.09 - 2020.10
High School Diploma -
Georgia Cyber Academy
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