LETICIA BARRERA
Stockton,CA
Summary
Spirited Treatment Coordinator with talents in effectively communicating, managing production calendars and handling insurance policy concerns. Creative and personable with the capability of putting together simple presentations to assist patients in finding the best treatment and payment options. Outstanding phone and email etiquette.
Overview
16
16
years of professional experience
Work History
Insurance Coordinator
Bright Now! Dental
11.2021 - Current
- Working A/R's, Insurance eligibility, Billing
- Trained 10 team members on current dental regulations and guidelines.
Treatment Coordinator
Salida Dental Group
08.2018 - 10.2021
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
Treatment Coordinator
Gentle Dental
03.2015 - 07.2018
- Greet patients with a friendly professional manner, Providing excellent customer service,
- Check in /check out, Scheduling appointments, Insurance verification, Data entry,
- Phone support- appointment verification, Scheduling appointments and answering general questions
Treatment Coordinator
Bright Now! Dental
06.2008 - 12.2014
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Explained treatment choices to patients and helped determine best options.
- Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.
Education
High School Diploma -
Natomas Charter ILP
Sacramento, CA05.2003
Skills
- Quick learner
- Attention to Detail
- Goal Setting
- Payment processing
- Insurance billing specialist
- Multitasking ability
- Fluent in Spanish and English
- Dental knowledge
- Patient confidentiality
- HIPAA Compliance
- Claims Processing
- Staff Management
Languages
English
Spanish
Timeline
Insurance Coordinator
Bright Now! Dental
11.2021 - Current
Treatment Coordinator
Salida Dental Group
08.2018 - 10.2021
Treatment Coordinator
Gentle Dental
03.2015 - 07.2018
Treatment Coordinator
Bright Now! Dental
06.2008 - 12.2014
High School Diploma -
Natomas Charter ILP
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