Trinity Woods
Salisbury,NC
Summary
Compassionate and reliable professional with a Bachelor’s degree from Kansas State University, and a strong background in customer service, coordination, and safety-focused roles. Proven ability to support and communicate effectively with others through experience as a Treatment Coordinator at a dental office, a home cleaner, and a lifeguard. A dedicated team player with a strong work ethic, quick learning ability, and a passion for helping people.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Treatment Coordinator/Insurance Specialist
Summit Family Dentistry
Denver, North Carolina
10.2024 - Current
- Coordinated patient appointments and treatment schedules effectively.
- Managed patient records using electronic health record systems diligently.
- Educated patients about treatment plans and procedures clearly.
- Collaborated with dental teams to ensure seamless patient care.
- Facilitated insurance verification and authorization processes smoothly.
- Trained new staff on office procedures and patient interactions comprehensively.
- Handled patient inquiries and concerns with professionalism and empathy.
- Provided education and resources to help patients understand their treatment options.
House Cleaner
A Polished Home
Manhattan, USA
10.2022 - 06.2024
- Interactions with customers
- Performed regular cleaning duties at various customers' houses
- Assisted in conducting interviews for the applicants who applied for the job
- As well as trained new employees.
Lifeguard
Meade City Pool
Meade, USA
06.2018 - 08.2022
- Monitored safety over pool guests
- Instructor for swimming lessons
- Developed both teamwork and customer communication skills during my experience.
- Seasonal position
Education
BACHELOR OF SCIENCE - LIFE SCIENCE: PRE-DENTAL
KANSAS STATE UNIVERSITY
05.2024
Skills
- Quick Learner
- Communication
- Problem-solving
- Customer service
- Collaboration/Teamwork
- Customer relationship management
- Staff training
Certification
Cardiopulmonary Resuscitation (CPR)
Volunteer Experience
- Kansas Mission of Mercy (KMOM), Manhattan, KS
- Manhattan Emergency Shelter, Manhattan, KS
Timeline
Treatment Coordinator/Insurance Specialist
Summit Family Dentistry
10.2024 - Current
House Cleaner
A Polished Home
10.2022 - 06.2024
Lifeguard
Meade City Pool
06.2018 - 08.2022
BACHELOR OF SCIENCE - LIFE SCIENCE: PRE-DENTAL
KANSAS STATE UNIVERSITY