Open To Work
Brianna Diaz
Rialto,CA
Summary
Professional in administrative and front-desk roles with strong track record of enhancing office operations. Demonstrates expert communication, organizational, and multitasking skills, ensuring smooth daily functions and exceptional visitor experiences. Known for fostering collaborative environment, adapting to evolving needs, and consistently achieving outcomes that drive team success. Reliable, resourceful, and equipped to handle all aspects of reception with professionalism and efficiency.
Overview
4
4
years of professional experience
Work History
Admissions Office Receptionist
Cal State San Bernardino
09.2024 - 10.2025
- Greeted and assisted visitors, ensuring a positive first impression of office environment.
- Managed multi-line phone system, efficiently routing calls to appropriate departments.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Receptionist
Cal State San Bernardino
San Bernardino, CA
10.2023 - 08.2024
- Managed front desk operations, ensuring a welcoming environment for students and visitors.
- Coordinated appointments and maintained schedules for faculty and administrative staff.
- Handled incoming communications, directing inquiries to appropriate departments efficiently.
- Supported event planning by organizing logistics for campus activities and meetings.
- Resolved visitor concerns promptly, fostering positive relationships within the university community.
Medical Front Office Coordinator
San Bernardino Vet Center
San Bernardino, CA
08.2021 - 08.2023
- Assisted in maintaining office supplies inventory, facilitating timely restocking processes.
- Implemented improved filing systems, enhancing accessibility of student records and documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Science - Biology
Cal State University of San Bernardino
San Bernardino, CA08-2025
Skills
- Maintaining office supplies
- Filing systems
- Appointment scheduling
- Typing speed
- Document management
- Basic accounting
- Front desk operations
- Customer/Client relations
- Office management
- Service-oriented mindset
- Correspondence management
- Database administration
AWARDS
Graduated High school with honors and a 4.0 gpa and currently maintain 3.0 and higher in college.
Languages
Spanish
Native or Bilingual
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteOn-SiteHybridTimeline
Admissions Office Receptionist
Cal State San Bernardino
09.2024 - 10.2025
Receptionist
Cal State San Bernardino
10.2023 - 08.2024
Medical Front Office Coordinator
San Bernardino Vet Center
08.2021 - 08.2023
Bachelor of Science - Biology
Cal State University of San Bernardino