Brianna Dinocento
Brooksville
Summary
Dedicated sales associate with expertise in providing compassionate care and support.
Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
CNA
Visiting Angels Home Care
Spring Hill, FL
08.2025 - 04.2026
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Maintained cleanliness and organization of client living environments.
CNA
Northbrook Health & Rehabilitation Center
Brooksville, FL
03.2025 - 08.2025
- Documented care provided in compliance with agency policies and procedures.
- Communicated effectively with families regarding client needs and progress.
- Implemented care plans under the supervision of registered nurses.
- Adapted quickly to changing client conditions and needs throughout shifts.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Sales Associate
Bath and Body Works, Limited Brands
Brooksville, FL
09.2024 - 12.2024
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained product displays, ensuring visual appeal and adherence to brand standards.
- Processed transactions efficiently, contributing to high customer satisfaction levels.
- Collaborated with team members to achieve daily sales targets and promotions.
- Handled inventory management tasks, including stock replenishment and organization.
Daycare Teacher
Boys and Girls Club
Spring Hill, FL
03.2023 - 07.2024
- Developed and implemented engaging lesson plans to promote children's cognitive and social development.
- Fostered a safe and nurturing environment, ensuring adherence to health and safety regulations.
- Collaborated with parents to discuss child progress and address developmental concerns effectively.
- Organized educational activities that enhanced children's creativity and critical thinking skills.
- Monitored children's behavior, providing guidance to encourage positive interactions among peers.
- Led group activities that promoted teamwork, communication, and cooperation among children.
Sales Associate
Wawa
Brooksville, FL
09.2021 - 03.2023
- Provided product knowledge training to new associates, fostering a knowledgeable staff environment.
- Resolved customer inquiries and issues promptly, improving service quality and retention.
- Participated in store meetings, sharing insights on customer preferences and sales strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Sales Associate
Five Below
Brooksville, FL
06.2016 - 09.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Associate of Science - Psychology
PHSC
Spring Hill, FL05-2019
Skills
- Time management
- Compassion and empathy
- Attention to detail
- Customer service
- Teamwork and collaboration
- Listening skills
- Multi-tasking strength
Timeline
CNA
Visiting Angels Home Care
08.2025 - 04.2026
CNA
Northbrook Health & Rehabilitation Center
03.2025 - 08.2025
Sales Associate
Bath and Body Works, Limited Brands
09.2024 - 12.2024
Daycare Teacher
Boys and Girls Club
03.2023 - 07.2024
Sales Associate
Wawa
09.2021 - 03.2023
Sales Associate
Five Below
06.2016 - 09.2021
Associate of Science - Psychology
PHSC