Brianna Dobson
Pembroke Pines,FL
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Customer Service/ Receptionist
Custom Auto Works
Hollywood, Florida
06.2023 - 09.2024
- Greeted customers upon arrival and provided them with information on products and services.
- Answered incoming calls, responded to customer inquiries, and directed callers to the appropriate department or personnel.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Assisted customers in resolving account issues by providing accurate information in a timely manner.
- Provided customers with product details such as prices, availability, delivery times.
- Handled customer complaints professionally while maintaining a positive attitude.
- Monitored inventory levels to ensure adequate stock of supplies for customers' needs.
Activity Assistant
Springvale Nursing and Rehabilitation
Cruton On The Hudson, NY
07.2020 - 04.2022
- Assisted in the planning and implementation of activities for residents.
- Performed clerical duties such as filing, copying, and data entry.
- Provided assistance to residents with physical limitations during recreational activities.
- Developed individualized programs for each resident based on their interests and abilities.
- Conducted one-on-one activities with residents who require special attention.
- Participated in facility meetings to discuss resident needs, goals, and progress towards those goals.
- Maintained records of attendance at all scheduled activities.
Education
Charles Flanigan High School
Hollywood, Florida05-2024
Skills
- Scheduling appointments
- Reception Management
- Basic accounting
- Member support
- Appointment Coordination
- Needs Assessment
- Quality Control
Timeline
Customer Service/ Receptionist
Custom Auto Works
06.2023 - 09.2024
Activity Assistant
Springvale Nursing and Rehabilitation
07.2020 - 04.2022
Charles Flanigan High School
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