Brianna Dobson
Pembroke Pines,FL
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Customer Service/ Receptionist
Custom Auto Works
Hollywood , Florida
2023.06 - 2024.09
- Greeted customers upon arrival and provided them with information on products and services.
- Answered incoming calls, responded to customer inquiries, and directed callers to the appropriate department or personnel.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Assisted customers in resolving account issues by providing accurate information in a timely manner.
- Provided customers with product details such as prices, availability, delivery times.
- Handled customer complaints professionally while maintaining a positive attitude.
- Monitored inventory levels to ensure adequate stock of supplies for customers' needs.
Activity Assistant
Springvale Nursing and Rehabilitation
Cruton On The Hudson , NY
2020.07 - 2022.04
- Assisted in the planning and implementation of activities for residents.
- Performed clerical duties such as filing, copying, and data entry.
- Provided assistance to residents with physical limitations during recreational activities.
- Developed individualized programs for each resident based on their interests and abilities.
- Conducted one-on-one activities with residents who require special attention.
- Participated in facility meetings to discuss resident needs, goals, and progress towards those goals.
- Maintained records of attendance at all scheduled activities.
Education
Charles Flanigan High School
Hollywood, Florida2024-05
Skills
- Scheduling appointments
- Reception Management
- Basic accounting
- Member support
- Appointment Coordination
- Needs Assessment
- Quality Control
Timeline
Customer Service/ Receptionist
Custom Auto Works
2023.06 - 2024.09
Activity Assistant
Springvale Nursing and Rehabilitation
2020.07 - 2022.04
Charles Flanigan High School
Similar Profiles
Paul MannaioniPaul Mannaioni
General Labor Construction Worker at Reformation Custom WorksGeneral Labor Construction Worker at Reformation Custom Works
Timothy FolanTimothy Folan
Finish Department Foreman and Lead Finisher at Timeless Works Custom Cabinets and FurnitureFinish Department Foreman and Lead Finisher at Timeless Works Custom Cabinets and Furniture
Lauren C. AlexanderLauren C. Alexander
Interior Designer at Custom Tile Works Co.Interior Designer at Custom Tile Works Co.