Dedicated cashier with strong cash handling and customer service skills. Committed to enhancing customer satisfaction through effective communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Rocky Mountain Chocolate Factory Inc.
Glendale, Arizona
03.2022 - 09.2025
Assisted customers in selecting products and provided recommendations based on preferences.
Maintained cleanliness and organization of the checkout area and product displays.
Handled cash, credit, and gift card payments while ensuring secure transactions.
Resolved customer inquiries and complaints with patience and professionalism.
Collaborated with team members to restock shelves and manage inventory levels.
Educated customers about chocolate products, seasonal offerings, and promotions available.
Greeted customers and provided friendly customer service.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Appointment Setter
Collins Management
Glendale, Arizona
02.2022 - 05.2022
Managed appointment scheduling for a busy sales team.
Maintained a positive attitude while dealing with difficult situations involving customers.
Responded to emails, telephone calls, and face-to-face inquiries from customers regarding appointment settings.
Stower
Amazon
Goodyear, Arizona
10.2021 - 01.2022
Organized inventory by accurately labeling and storing products in designated locations.
Assisted team members in maintaining a clean and safe working environment daily.
Followed safety protocols to minimize accidents during the stowing process.
Scanned and sorted packages to stage for delivery drivers.
Used handheld scanner to sort products onto appropriate shelves daily.