Brianna Engel
HAMILTON
Summary
Dynamic and dedicated professional with extensive customer service experience at Rossi's Bar and Grill. Proven ability to excel in high-pressure environments while maintaining strong multitasking skills. Committed to fostering positive guest experiences and building lasting relationships, leveraging allergy awareness and nutrition assessment expertise to enhance service quality. Experienced with maintaining probation records and administrative duties. Knowledge of criminal justice procedures and compliance, with focus on reliability and efficiency in task execution.
Overview
5
5
years of professional experience
Work History
Waitress
Rossi's Bar and Grill
07.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Front Desk Receptionist
Hamilton Ymca
08.2023 - 05.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
Cashier and Floor Staff
Ace Hardware
12.2020 - 04.2022
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Steinert High School East
Hamilton Square, NJNo Degree - Liberal Arts
Rutgers University
Camden, NJ05-2027
Associate of Science - Criminal Justice
Mercer County Community College
Trenton, NJ05-2024
Skills
- Customer service
- Strong multitasking
- Allergy awareness
- Physical stamina
- Strength training
- Nutrition assessment and planning
Timeline
Front Desk Receptionist
Hamilton Ymca
08.2023 - 05.2024
Waitress
Rossi's Bar and Grill
07.2022 - Current
Cashier and Floor Staff
Ace Hardware
12.2020 - 04.2022
High School Diploma -
Steinert High School East
No Degree - Liberal Arts
Rutgers University
Associate of Science - Criminal Justice
Mercer County Community College