Brianna Faulkenberry
Denton
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Barista, Coffee Master, Barista Trainer
Starbucks Coffee, Rockwall TX
Rockwall, TX
03.2023 - Current
- Assisted in crafting various coffee beverages according to customer preferences. Supported team members in maintaining cleanliness and organization of coffee crafting area. Contributed to enhancing customer experience through friendly service during coffee preparation.
- Enhanced customer satisfaction through proactive relationship management. Delivered improved service experiences by actively engaging with clients. Achieved higher client retention by building meaningful connections with customers.
- Executed inventory stocking to support efficient operations and enhance customer satisfaction.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Trained new baristas on beverage preparation, equipment usage, and best practices.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Intern
Denton County
Denton, TX
01.2026 - 05.2026
- Partnered with Denton County employees to design and implement the Community and Commerce Museum exhibit.
- Tracked and organized incoming artifacts in Excel to streamline collection processes.
- Coordinated logistics and scheduling for walking tours and events to ensure seamless execution.
- Analyzed historical data and documents to provide comprehensive insights for both minor and major research projects.
Sales Associate
Movado Company Store, Allen TX
Allen, TX
02.2022 - 03.2023
- Enhanced customer engagement through personalized service and product recommendations.
- Managed inventory levels, ensuring availability of popular items while minimizing stock discrepancies.
- Fostered relationships with customers, resulting in increased repeat business and loyalty program sign-ups.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Child Watch
J.E.R. Chilton YMCA, Rockwall TX
Rockwall, TX
02.2021 - 10.2021
- Facilitated check-in procedures for children at daycare, ensuring a smooth transition for families.
- Monitored children's activities while parents were away to maintain a secure environment.
- Engaged and instructed children through interactive learning experiences.
- Performed regular cleaning tasks in childwatch room, including sanitizing surfaces and arranging play areas for optimal use.
- Facilitated age-appropriate activities and care for children between 6 weeks and 10 years, fostering social and emotional development.
Server
Liberty Heights Gracious Retirement Living, Rockwall TX
Rockwall, TX
02.2020 - 03.2021
- Delivered exceptional dining experiences by providing attentive service and addressing guest needs promptly.
- Trained new servers on operational procedures, enhancing team efficiency and service quality.
- Collaborated with kitchen staff to ensure timely food delivery and maintained menu knowledge for guest inquiries.
- Developed strong relationships with residents through personalized service and engagement during meal times.
- Assisted in organizing special events and themed dinners, contributing to community engagement at the facility.
Education
High School Diploma -
Rockwall High School
Rockwall05-2021
Education Major
Collin College
Plano, TX01-2024
History
Texas Woman's University
Denton, TX05-2027
Skills
- CPR Certified
- Communications
- Point of Sale
- Microsoft Excel
- Time Management
- Team player
- Barista Trainer
- Coffee Master
- Time management
- Friendly and outgoing
- Attention to detail
Timeline
Intern
Denton County
01.2026 - 05.2026
Barista, Coffee Master, Barista Trainer
Starbucks Coffee, Rockwall TX
03.2023 - Current
Sales Associate
Movado Company Store, Allen TX
02.2022 - 03.2023
Child Watch
J.E.R. Chilton YMCA, Rockwall TX
02.2021 - 10.2021
Server
Liberty Heights Gracious Retirement Living, Rockwall TX
02.2020 - 03.2021
High School Diploma -
Rockwall High School
Education Major
Collin College
History
Texas Woman's University