Brianna Fisher
Chicago Heights,IL
Summary
Meticulous and highly organized Office Manager and Compliance Coordinator with experience in office operations, intake support, and compliance documentation. Proficient in Microsoft Excel (VLOOKUP), calendar management, payment tracking, and records maintenance. Skilled in handling high-volume administrative workflows, ensuring accurate data entry, and coordinating multiple priorities in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Office Manager & Compliance Coordinator
Veseris
Chicago, IL
04.2024 - 03.2026
- Managed daily office and showroom operations, including calendars, meeting scheduling, payment tracking, documentation, and communication with internal staff and external vendors.
- Implemented office management software to improve document tracking and retrieval systems.
- Coordinated scheduling for appointments, meetings, and service related workflows using calendar management systems
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Admissions Representative
Navistar Interrnational
Lisle
02.2019 - 03.2024
- Assisted prospective students with application processes and admissions requirements.
- Manage customer intake and account documentation in a high volume logistic environment.
- Scheduled appointments to meet with students face-to-face and discuss education plans.
- Reviewed admissions applications to check students' eligibility for acceptance.
- Collaborated with other departments to ensure a seamless transition for incoming students, addressing any concerns or issues promptly.
Intake and Resolution Specialist
Vivid Seats
Chicago, IL
12.2015 - 01.2019
- Managed high-volume intake of customer cases, reviewing order details, account information, and incoming requests to ensure accurate processing and documentation.
- Verified customer information and transaction details to ensure compliance with company policies and prevent processing errors.
- Prioritized and organized multiple active cases simultaneously in a fast-paced, deadline-driven environment.
- Utilized internal ticketing, and CRM systems to track case programs, update records and ensure continuity of service.
Education
Associate of Applied Science -
Calhoun Community College
Huntsville, ALSkills
Admissions Intake & Enrollment Coordinator
Records Management & documentation
Microsoft Excel (Vlookup, Spreadsheet analysis)
Proficient in Microsoft Office, Google Workspace, and Adobe Acrobat
Call Center operations & Issue Resolution
Billing support & Accounts Receivable
Scheduling & Calendar Coordination
Time Management & Task Prioritization
Timeline
Office Manager & Compliance Coordinator
Veseris
04.2024 - 03.2026
Admissions Representative
Navistar Interrnational
02.2019 - 03.2024
Intake and Resolution Specialist
Vivid Seats
12.2015 - 01.2019
Associate of Applied Science -
Calhoun Community College