CHRISTINA R. FRANCO
Myrtle Beach,SC
Summary
Compassionate and insightful mental health support professional with a strong commitment to guiding individuals through mental health struggles, life challenges, and transitions. Skilled at providing empathetic, personalized support that empowers clients to overcome obstacles and achieve healthier, more fulfilling lives. Student Success and Mental Health Support professional with graduate-level clinical training in Marriage and Family Therapy. Experienced in working with children, adolescents, and adults across a wide developmental range providing emotional support, behavioral guidance, communication, emotion regulation, and coping skills. Seeking a long-term remote role in Student Success, Admissions, or Program Support while completing licensure requirements.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Case Manager
North Strand Housing Shelter
Longs, SC
07.2023 - Current
- Conducted comprehensive client intakes
- Developed individualized action plans and tracked resident progress
- Maintained organized, compliant documentation and electronic records
- Coordinated counseling, education, housing, and employment resources
Graduate Clinical Intern (Pre-Licensure)
Center for Counseling & Wellness
Myrtle Beach, SC
07.2023 - 06.2024
- Completed biopsychosocial assessments and diagnostic intake evaluations
- Provided goal-oriented support to individuals, couples, and families
- Served LGBTQ+ and underserved populations
- Collaborated with interdisciplinary teams
Investigations Case Manager
Department of Social Services
Conway, SC
07.2022 - 12.2022
- Conducted interviews and safety assessments for children and families
- Developed crisis safety plans and coordinated foster/kinship placements
- Maintained compliance-driven case documentation
Youth Counselor
Kids In Crisis
Greenwich, CT
02.2020 - 06.2022
- Provided crisis intervention and emotional support (ages 0–17)
- Maintained structured therapeutic residential environment
- Contributed to case documentation and life-skills development
Child Care Provider
Independent
08.2007 - 01.2022
- Provided long-term childcare from infancy through school age (newborn to age 17)
- Collaborated with parents on developmental and academic goals
Mental Health Worker
Four Winds Hospital
Katonah, NY
03.2019 - 01.2020
- Supported inpatient adolescent and adult behavioral health units
- Assisted with DBT-informed skills and behavioral support
- Maintained safety during crisis situations
Education
Master of Science - Marriage and Family Therapy
Capella University
Minneapolis, MN06.2024
Bachelor of Arts - Psychology
Coastal Carolina University
Conway, SC05.2018
Skills
- Biopsychosocial Assessments
- Student & Client Intake Processes
- Personalized Goal Setting and Progress Monitoring
- Admissions & Enrollment Support
- Case Management
- Academic & Life Coaching
- Crisis Intervention & Safety Planning
- Documentation & Compliance
- Student Engagement & Rapport Building
- Motivational Interviewing and Active Listening
- One-on-One Coaching and Mentoring
- Development of Customized Action Plans
- Office / Clerical Skills: Remote Communication, Telehealth training, Bookkeeping, Phone Etiquette, Data Filing and Organization, Remote Communication, Creating Treatment Plans
- Therapy Methods: Solution-Focused Therapy, Person-Centered Therapy, Experiential Family Therapy, Structural Family Therapy, Dialectical Behavior Therapy (DBT), Acceptance and Commitment Therapy, Mindfulness, Play Therapy (for children)
- Web Browsers: Internet Explorer, Google Chrome, Safari, Microsoft Edge
- Other Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Drive), Mac Proficient, Zoom, Microsoft Teams, Doxyme, Google Meet
Certification
- Child Welfare Certification, July 2022
- Delta Kappa - International Marriage and Family Therapy Honors Society, May 2022
- The National Society of Leadership and Success (NSLS), May 2022
- Certified in CPR/AED/First-Aid, The National CPR Foundation, April 2021
- Member of the American Association of Marriage and Family Therapy, February 2021
- Norwalk Cal Ripken T-Ball Coach, Norwalk, CT, March 2021 - July 2021
- Certified in Hotel and Hospitality, American Hotel and Lodging Association, January 2019
- International Honor Society of Psychology, May 2018
- Gamma Phi Beta Sorority, Coastal Carolina University, September 2015 - 2018
Timeline
Case Manager
North Strand Housing Shelter
07.2023 - Current
Graduate Clinical Intern (Pre-Licensure)
Center for Counseling & Wellness
07.2023 - 06.2024
Investigations Case Manager
Department of Social Services
07.2022 - 12.2022
Youth Counselor
Kids In Crisis
02.2020 - 06.2022
Mental Health Worker
Four Winds Hospital
03.2019 - 01.2020
Child Care Provider
Independent
08.2007 - 01.2022
Bachelor of Arts - Psychology
Coastal Carolina University
Master of Science - Marriage and Family Therapy
Capella University