Brandon Figg
Centralia,WA
Summary
Dedicated case manager with expertise in crisis intervention and trauma-informed care. Proven ability to facilitate client communication and monitor progress, ensuring optimal outcomes and support networks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Manager
Destination Hope and Recovery
08.2023 - 04.2026
- Coordinated care plans to meet individual client needs and recovery goals.
- Facilitated communication between clients, families, and treatment teams to enhance support networks.
- Monitored client progress and adjusted interventions to ensure optimal outcomes.
- Developed and maintained comprehensive case documentation in compliance with regulatory standards.
- Provided crisis intervention and conflict resolution strategies to clients in distressing situations.
- Educated clients on available resources and coping strategies for long-term recovery success.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Supervised junior staff in case management best practices and effective client engagement techniques.
General Laborer
Intermountain Staffing
12.2022 - 08.2023
- Operated heavy machinery to support efficient site operations.
- Assisted team in executing daily production tasks to meet project deadlines.
- Performed quality checks on products and materials to identify any defects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Lead Line Cook
Brunch 101
06.2019 - 07.2022
- Oversaw daily kitchen operations, ensuring efficient workflow and high food quality.
- Mentored junior cooks, enhancing culinary skills and promoting teamwork.
- Developed and implemented new recipes, improving menu offerings and customer satisfaction.
- Managed inventory control, reducing waste through strategic purchasing decisions.
- Collaborated with management to optimize kitchen layout for improved efficiency.
- Streamlined prep processes, significantly increasing kitchen productivity during peak hours.
Education
High School Diploma -
Kelso High School
Kelso, WA06-1997
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Conflict resolution
- Crisis intervention
- Trauma-informed care
- Records management
- Skilled in intake interviewing
- Biopsychosocial assessments
- Motivational interviewing
Certification
- Certified Peer Counselor
- Certified Crisis Intervention Specialist 2
- Trainings=
- Advanced Practice Interventions for People Living with Co-Occurring Disorders
- Trauma-Informed Care
- Application of Ethical Decision-Making in Clinical practice
- Applying HIPAA Regulations in Behavioral Health
- Cultural Competence and Healthcare
- Preventing and Handling Crisis Situations
- and have completed many more trainings
Timeline
Case Manager
Destination Hope and Recovery
08.2023 - 04.2026
General Laborer
Intermountain Staffing
12.2022 - 08.2023
Lead Line Cook
Brunch 101
06.2019 - 07.2022
High School Diploma -
Kelso High School