Brianna Gallegos-Jones
Anthony,NM
Summary
Hardworking with a background in sales positions. Skilled at engaging with customers, understanding needs and persuasively promoting products. Eager to turn customer-facing experience and marketing education into organizational opportunity.
Overview
4
4
years of professional experience
Work History
Server/Bartender/Line Lead
P.F. Chang's Bistro
El Paso, TX
07.2022 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- As Line Lead I run my own team and ensure that the floor is running smoothly both in front and back of the house.
Sales Associate
Kreative Klouds
Canutillo, TX
12.2020 - 06.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
BBA - Marketing
New Mexico State University
Las Cruces, NM05-2026
Associate of Arts - Business, Economics, Accounting
El Paso Community College
El Paso, TX05-2024
High School Diploma -
Gadsden High School
Anthony, NM07-2020
Skills
- Customer Service
- Positive And Friendly Attitude
- Time Management
- Sales Expertise
- Collaboration and Teamwork
- Microsoft Office expertise
- Self Motivation
- Multitasking
- Math skills
Timeline
Server/Bartender/Line Lead
P.F. Chang's Bistro
07.2022 - Current
Sales Associate
Kreative Klouds
12.2020 - 06.2022
Associate of Arts - Business, Economics, Accounting
El Paso Community College
High School Diploma -
Gadsden High School
BBA - Marketing
New Mexico State University