Brianna Garrett
Cafe Cluny
Nashville ,TN
8
years of professional experience
Dynamic and results-driven professional with a strong passion for collaborative growth and team synergy, dedicated to surpassing expectations and achieving extraordinary outcomes. Committed to fostering an environment where innovative ideas thrive and leveraging collective strengths to drive success beyond conventional limits.
Work History
Server/Bartender
7 Months- Delivered polished table and bar service, anticipating guest needs in fast-paced fine dining environment.
- Prepared classic cocktails, wine pours, and beverage service with accuracy and consistent presentation.
- Coordinated with kitchen and host staff to maintain smooth seatings and timely order flow.
- Trained new servers and bartenders on service standards, menu knowledge, and guest etiquette.
- Managed POS transactions, cash handling, and check reconciliation with attention to detail.
- Resolved guest concerns promptly, preserving service quality and repeat business.
EXECUTIVE ASSISTANT AND EVENTS COORDINATOR
1 Year 1 Month- Supported CEO and COO at Nebula, a rapidly growing content creator-based streaming company, through scheduling and coordination of executive priorities
- Coordinated on-set logistics for filming of all shows and short films, ensuring smooth operations and timely production
- Managed complex executive calendars, resolving conflicts and prioritizing meetings across multiple time zones.
- Coordinated domestic and international travel arrangements, ensuring seamless itineraries and expense readiness.
- Drafted executive correspondence, meeting agendas, and briefings with strong attention to detail.
SHOWROOM COORDINATOR & MERCHANDISING ASSISTANT
2 Years 7 Months- Developed budgets for market-related events and implemented workflow systems to streamline booking processes across five showrooms.
- Coordinated over 2,000 sample arrivals and departures at regional and international levels.
- Partnered with merchants to adopt styles, assisted in making line plans as well as adding, dropping and creating new styles in PLM.
- Created storyboards, style SKUs, and partnered with our Buyers to present the latest line.
- Partnered with Production Development on trends as well as sample arrival.
- Arranged travel for C-Suite employees while managing budgets for travel, catering, and company activities.
- Controlled resources and assets to comply with industry standards.
- Gained experience in footwear, soft accessories, and handbags through hands-on involvement in product selection and market analysis.
GUEST RELATIONS ASSOCIATE
2 Years- Coordinated all reservations by phone, maintained timesheets, and executed brand mission at front desk.
- Resolved guest inquiries and complaints promptly, maintaining consistent service standards across touchpoints.
- Coordinated reservations, arrivals, and special requests to ensure smooth guest experiences.
- Updated property management systems with accurate guest notes, preferences, and status changes.
VIP CONSULTANT AND ASSISTANT EVENT PLANNER
1 Year- Conducted presale consultations to enhance client engagement and support sales and marketing initiatives.
- Researched key business issues, analyzed quantitative and qualitative data, and facilitated client discussions to ensure their feedback informed solutions.
- Advised leadership on guest service improvements across front desk, reservations, and dining operations.
- Evaluated hospitality workflows and recommended process updates to improve consistency and response speed.
- Guided staff on service standards, conflict resolution, and professional guest communication.
Education
Bachelor of Fine Arts - Drama
- 3.1 GPA
- Kappa Kappa Psi member serving as Warden
- Sigma Alpha Iota serving as Recording Secretary
Skills
Event coordination
Proficient in Microsoft Excel
Teamworkk and collaboration
Product lifecycle management
Proficient in SAP software
Customer Service
Budget Management
Timeline
Server/Bartender
Cafe Cluny
03.2026 - 10.2026Read More
EXECUTIVE ASSISTANT AND EVENTS COORDINATOR
Nebula
09.2024 - 10.2025Read More
SHOWROOM COORDINATOR & MERCHANDISING ASSISTANT
Tory Burch
01.2022 - 08.2024Read More
GUEST RELATIONS ASSOCIATE
Blackfoot Hospitality
01.2020 - 01.2022Read More
VIP CONSULTANT AND ASSISTANT EVENT PLANNER
The Mermaid Inn
01.2019 - 01.2020Read More
Jacksonville State University
Bachelor of Fine Arts from Drama
Read More