Brianna Gazard
Tampa,Florida
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist/ PSR
USF HEALTH PEDIATRICS
TAMPA
06.2019 - Current
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Answered patient questions and fielded complaints to resolve issues.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Documented and managed patient information in computer system.
- Ran credit card batches and balanced deposits on daily basis.
- Scheduled patient appointments and procedures.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
Server
Tijuana Flats
Tampa, FL
08.2023 - 01.2026
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed order accuracy, minimizing errors and enhancing dining experiences.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
Server/Food Runner
CHILIS INC
TAMPA, FL
12.2020 - 02.2022
- Collect payments from customers.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Cashier
Precinct Pizza
Tampa, FL
11.2016 - 09.2018
- Collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered customer questions and provided store information.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
Thomas Jefferson High School
Tampa, FL05.2019
Skills
- Organization skills
- Time management
- Customer/Client relations
- Appointment scheduling
- Office management
- Patience and empathy
- Cash handling
- Cash handling and management
- Team leadership
- Flexible schedule
- Punctual and reliable
Certification
JEFFERSON HIGH SCHOOL
TAMPA, FL
High School Diploma (May 2019)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
Tijuana Flats
08.2023 - 01.2026
Server/Food Runner
CHILIS INC
12.2020 - 02.2022
Receptionist/ PSR
USF HEALTH PEDIATRICS
06.2019 - Current
Cashier
Precinct Pizza
11.2016 - 09.2018
High School Diploma -
Thomas Jefferson High School
References
References available upon request
Education and Training
other