Brianna Gonzalez
Buda,TX
Summary
Self-motivated and detail-oriented restaurant manager seeking different opportunities to to pursue business/office development and growth goals. I am very Hands-on and supportive and eager to obtain a role with increased responsibilities and room for professional growth. I am an Excellent multitasker that sets priorities and works exceptionally well in fast-paced environments to ensure staff and customer satisfaction.Effective communicator that establishes trust with customers, staff. Go-getter that can be relied upon to take on new challenges and responsibilities and finish the job effectively and efficiently.
Overview
13
13
years of professional experience
Work History
Manager
Don Dario’s
Austin, TX
05.2012 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Do weekly payroll for all staff
- Weekly schedules for all staff
Education
Crockett High School
Austin, TX05.2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Operations management
- Shift scheduling
- Conflict resolution
- Workforce management
- Marketing
- Negotiation
- Budget control
- Emergency response
- Expense tracking
- Clear communication
- Coaching and mentoring
- Inventory management
- Vendor management
- Computer skills
- Positive attitude
- Adaptability and flexibility
- Attention to detail
- Multitasking
- Problem-solving
- Managing operations and efficiency
- Scheduling and coordinating
- Active listening
- Schedule management
Languages
Spanish
Professional Working
Timeline
Manager
Don Dario’s
05.2012 - Current
Crockett High School