Brianna Green
Los Angeles
Summary
Holistic Esthetician with a passion for skincare and wellness, dedicated to fostering meaningful connections with clients on their unique skin and health journeys. Expertise in crafting personalized facial treatments that nurture both mind and body, ensuring a comprehensive approach to beauty and self-care. Proven experience in spa operations, client education, and retail skincare, consistently focused on delivering exceptional and restorative experiences that leave a lasting impact. Committed to empowering clients with knowledge and confidence in their skincare routines, enhancing overall well-being through tailored solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Esthetician
Milk + Honey Spa
11.2024 - Current
- Provide customized facial treatments emphasizing holistic skincare and guest wellness.
- Consult with guests to identify skincare goals and design individualized regimens.
- Incorporate modalities into facial treatments such as gua sha, ultrasonic, microcurrent
- Recommend retail products tailored to guest needs, supporting both treatment results and sales goals.
- Collaborate with team members to maintain a calm, welcoming, and luxurious spa environment.
Floor Leader
Milk + Honey Spa
04.2021 - 11.2024
- Oversee front desk concierge team to ensure exceptional guest service and high morale.
- Contribute to strong customer satisfaction scores by providing superior and authentic service.
- Elevate the guest experience by offering enhancements and additional services.
- Answer multi-line phone system and respond to emails promptly.
- Schedule clients following milk + honey protocol to maximize time efficiency.
- Train new hire concierge according to company standards.
- Supported the launch of a new spa location in Chicago, training concierge and assisting with opening operations.
Lead Hostess
Fairmont Hotel & Bungalows
07.2016 - 03.2020
- Warmly greeted guests and set an upbeat, welcoming tone.
- Managed reservations, to-go orders, and phone inquiries.
- Assisted in coordinating large party seating and requests.
- Supported hotel guests with any needs related to their stay.
Education
Esthetics Program
Santa Monica College
09-2024
Associate of Arts - General Science
Santa Monica College
01-2023
Associate of Arts - Liberal Arts: Social and Behavioral Science
Santa Monica College
01.2022
Skills
- Skin Analysis Client Consultation
- Facial Treatments (including Hydrafacials, PCA chemical peels, dermaplaning)
- Face and Body Waxing
- Customized Skincare Regimens
- Relationship Building
- Empathy
- Judgment and Decision Making
- Social Perceptiveness
- Exceptional Multi-tasker
- Demonstrates a High Level of Care for All Clients
- Retail sales
- Sanitization
Certification
DermaplanePro
HydraFacial
PCA Chemical Peels
Timeline
Esthetician
Milk + Honey Spa
11.2024 - Current
Floor Leader
Milk + Honey Spa
04.2021 - 11.2024
Lead Hostess
Fairmont Hotel & Bungalows
07.2016 - 03.2020
Associate of Arts - Liberal Arts: Social and Behavioral Science
Santa Monica College
Esthetics Program
Santa Monica College
Associate of Arts - General Science
Santa Monica College