Committed team player, up for any challenge, eager to learn new skills and thrive in a new environment. Give me a task, and I will get it done. I love providing help in any way to ensure things are ran in the most efficient ways possible!
Overview
11
11
years of professional experience
Work History
Caterer
Chief of Staff LLC
Groton, CT
02.2023 - Current
Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
Ensured proper storage of food items prior to catering events.
Inspected food quality and presentation prior to delivery or service at catered events.
Created attractive displays for buffets using a variety of garnishes and decorations.
Maintained cleanliness of kitchen area before, during and after catered events.
Provided direction to staff during setup and service of catered events.
Adhered strictly to health regulations when storing, handling, cooking, and serving foods at catered functions.
Communicated effectively with waitstaff and other personnel to ensure smooth operation at catered functions.
Served guest tables by transporting meals and beverages from kitchen and bar areas.
Coordinated food service stations and venue accommodations, including setup, and tear-down of furniture and equipment per customer guidelines.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Observed food safety and sanitation protocols to reduce germ spread.
SubContractor/Assistant
JT AVIATION MX, INC
Groton, CT
01.2023 - Current
Logged inventory to track supply counts, organize equipment and gather important materials.
Lifted and moved tools, equipment, new items and parts into place.
Adjusted, connected or disconnected wiring and other parts using hand or power tools.
Pulled parts, recorded inventory information and prepared tools for jobs.
Disposed of hazardous materials properly in approved containers.
Accessed areas of equipment or vehicle to perform necessary maintenance, including inspecting and performing work in, on or under parts of vehicles and trailers.
Kept business entrances clean, tidy and professional in appearance.
Worked alongside technicians providing regular service, troubleshooting and upgrading equipment.
Cleaned or lubricated machinery, equipment and other objects using power tools and cleaning equipment.
Assisted mechanics with overhaul and repair of transmissions and engines.
Assistant Food Service Manager/Shift Runner/Delivery Driver
Domino's Pizza
New London, CT
08.2013 - 12.2022
Trained and mentored up to 5 new employees each quarter.
Worked in close collaboration with team members to ensure customers received high-quality service.
Resolved problems or concerns to satisfaction of involved parties.
Monitored actions of staff and customers to uphold health and safety standards.
Responded to customer concerns efficiently, accurately and with detailed information.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Promoted safe working conditions by monitoring safety procedures and equipment.
Trained new employees to perform duties.
Investigated and resolved customer complaints concerning food quality and service.
Delegated work to staff, setting priorities and goals.
Oversaw food preparation, production and presentation according to quality standards.
Served customers by phone to take orders and answer product or service questions.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Managed inventory and rotated food products in storage to avoid spoilage and waste.
Rotated and replenished products in display cases.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Subcontractor/House Cleaning
N/A
Mystic, CT
04.2016 - 01.2021
Cleaned homes following specific and detailed protocols and requests.
Coordinated home cleaning schedule based on client availability and realistic time constraints.
Used cleaning chemicals following proper guidelines.
Used natural cleaning products where possible and followed product recommendations to maintain client safety.
Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
Returned rooms to occupant-ready status to satisfy future guests.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Washed and dried dishes to maintain clean and orderly kitchen.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
Laundered sheets and other bedding, made beds and fluffed pillows.
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Education
High School Diploma -
Fitch Senior Highschool
Groton
06.2015
Skills
Customer Service
Team Management
Problem Resolution
Planning & Organizing
Supervision & Leadership
Team Building
People Skills
Flexible Schedule
Friendly, Positive Attitude
Good Work Ethic
Critical Thinking
Organizational Skills
Maintenance & Repair
Conflict Resolution
Training & Development
Relationship Building
Computer Skills
Data Management
References:
Nuno Amaral - (Owner of Domino's) - 860-917-9402
Kayleigh Paul - (Former Co-Worker) - 860-884-6582
Tom Wtulich - (Owner of JT Aviation MX) - 860-373-5020
Timeline
Caterer
Chief of Staff LLC
02.2023 - Current
SubContractor/Assistant
JT AVIATION MX, INC
01.2023 - Current
Subcontractor/House Cleaning
N/A
04.2016 - 01.2021
Assistant Food Service Manager/Shift Runner/Delivery Driver
Domino's Pizza
08.2013 - 12.2022
High School Diploma -
Fitch Senior Highschool
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