Brianna Gutierrez
San Bernardino,CA
Summary
Proven expertise in food safety and creative problem-solving, honed at Forbes Travel Guide 4-Star rated Yaamava Resort and Casino at San Manuel. Skilled in inventory management and training new hires, ensuring high standards of food quality and safety. Friendly, reliable and skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience. Developed strong practical skills and thorough understanding of maintenance and repair tasks in fast-paced environment. Adept at ensuring customer satisfaction and operational efficiency. Seeking to leverage these transferable skills to transition into new and challenging role.
Overview
1
1
year of professional experience
Work History
Food and Beverage Attendant
Yaamava Resort and Casino at San Manuel
07.2023 - Current
- Maintained clean and organized venue to comply with hygiene and health regulations.
- Greeted guests using elevated greetings to provide a friendly and welcoming experience
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Ensured food quality and safety by adhering to proper food handling procedures.
Education
High School Diploma -
Pacific High School
San Bernardino, CA06.2022
Skills
- Food safety knowledge
- Inventory
- Menu expertise
- Beverage Preparation
- New Hire Training
- Creative Problem-Solving
Languages
Spanish
Professional Working
Timeline
Food and Beverage Attendant
Yaamava Resort and Casino at San Manuel
07.2023 - Current
High School Diploma -
Pacific High School
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