Brianna Gutierrez
Proven expertise in food safety and creative problem-solving, honed at Forbes Travel Guide 4-Star rated Yaamava Resort and Casino at San Manuel. Skilled in inventory management and training new hires, ensuring high standards of food quality and safety. Friendly, reliable and skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience. Developed strong practical skills and thorough understanding of maintenance and repair tasks in fast-paced environment. Adept at ensuring customer satisfaction and operational efficiency. Seeking to leverage these transferable skills to transition into new and challenging role.
Work History
Food and Beverage Attendant
3 Years 3 Months- Maintained clean and organized venue to comply with hygiene and health regulations.
- Greeted guests using elevated greetings to provide a friendly and welcoming experience
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Ensured food quality and safety by adhering to proper food handling procedures.