Ambitious student dedicated to problem solving and finding success. With over 5 years of experience in customer service I have developed skills with employee collaboration and bringing people together while also ensuring operations run smoothly as a reliable leader. With a strong work ethic I am a quick learner who is dedicated to the achievement of the company overall.
Overview
6
6
years of professional experience
Work History
Leasing Assistant
The Academy SLO
San Luis Obispo, United States
08.2023 - Current
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Responded to requests and scheduled appointments for property showings.
Greeted clients, showed apartments, and prepared leases.
Delivered emergency 24-hour on-call service for tenants on building issues.
Planned special events such as raffles, community dining and holiday related activities
Manager
Dairy Queen Grill & Chill
Newfoundland, NJ
04.2018 - Current
Monitored staff performance and addressed issues.
Completed thorough closing and shift change functions to maintain operational standards each day.
Assigned tasks to associates to fit skill levels and maximize team performance.
Paid Intern
Brian Murphy Architect LLC
West Milford, NJ
06.2020 - 08.2021
Assisted with on-site measurements and documentation.
Completed Auto-Cad floor plans for further development by employer.
Education
Bachelor of Arts - Architecture
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA
06.2026
High School Diploma -
West Milford High School
West Milford, NJ
06.2021
Skills
Time Management
Problem-Solving
Staff Management and Collaboration
Positive and Professional
Event Planning
Fast Learner
Adobe Suite
Microsoft Suite
Google Suite
Rhino 7
Timeline
Leasing Assistant
The Academy SLO
08.2023 - Current
Paid Intern
Brian Murphy Architect LLC
06.2020 - 08.2021
Manager
Dairy Queen Grill & Chill
04.2018 - Current
Bachelor of Arts - Architecture
California Polytechnic State University-San Luis Obispo