Brianna Henry
Bonita Springs,FL
Summary
Energetic FGCU College student with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow. Hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ice Cream Server/Cashier
Uncle Rays Dairyland
04.2021 - 12.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
- Utilized proper portion control to determine customers receive correct portion size.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Completed milkshakes and ice cream desserts for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
Bachelor of Science - Nursing
Florida Gulf Coast University
Fort Myers, FL01.2026
High School Diploma -
Powers Catholic High School
Flint, MI05.2022
Skills
- Operational Efficiency
- Cleanliness Standards
- Order Processing
- Customer Transactions
- Cash Register Operations
- Customer Service
- High-Volume Environments
- Cash Handling Accuracy
- Cleaning and Organization
- Health Code Requirements
- Safety Guidelines
- Order Preparation
- Health and Safety Standards
- Excellent Communication
- Greeting Customers
- Dependable and Cooperative
- Adaptability and Flexibility
- Teamwork and Collaboration
- Serving
- American Sign Language (ASL)
Accomplishments
Volunteered at North End Soup Kitchen, Flint MI, preparing and serving food to those in need.
Volunteered at Stonegate Health Campus, Lapeer MI, serving meals to guests.
Certification
CPR/AED Lifeguard Certification
Timeline
Ice Cream Server/Cashier
Uncle Rays Dairyland
04.2021 - 12.2021
Bachelor of Science - Nursing
Florida Gulf Coast University
High School Diploma -
Powers Catholic High School
CPR/AED Lifeguard Certification
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