Summary
Work History
Education
Skills
Coaching Experience
Intercollegiate Athletic Experience
Community Service
Languages
Timeline
Generic

Maya Kloss

Emmaus,PA

Summary

Energetic customer service provider with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.

Work History

Ice Cream Server/Cashier

Batch Micro-creamery
03.2023 - 08.2023
  • Learned and applied exceptional customer service skills every day
  • Successfully operated a cashier potentially containing upwards of $1000.00
  • Memorized menu and successfully helped guests make educated decisions regarding their dietary choices
  • Learned ingredients that can cause sensitivities and made sure to check with guests so there was no cross contamination
  • Built community relationships by allowing children to take part in the experience.

Education

Graduate -

Southern Lehigh High School
Center Valley, PA

Bachelor of Science in Forensic Examiner - Forensic Examination

West Virginia University
Morgantown, WV
05.2027

Skills

  • Customer Service
  • Public Speaking
  • Problem Solving
  • Excel
  • Powerpoint
  • Food and Beverage Service
  • Order documentation
  • Speed and Efficiency
  • Basic Math
  • Cash Handling
  • Mandarin Chinese Fluency

Coaching Experience

World Cup All Stars Mini Level 1, Easton, PA, 06/2022-05/2023, Coach, Taught the basics of cheerleading to athletes aged 3-10, Successfully certified to spot and teach tumbling skills up to level 3, Encouraged students to use hard work and a strong work ethic to succeed in skills, Successfully completed an entire season as a world competitor on a level 6 all star team whilst coaching, Showcased hard work and dedication every day to my students

Intercollegiate Athletic Experience

West Virginia University Competition Cheerleading, Morgantown, WV, 08/2023-Present, Athlete, Devote 7 + hours per week to athletics while carrying a full academic course load, Demonstrate leadership on and off the mat, Started top 20, Learning and showcasing leadership skills

Community Service

Camp Caring, Morgantown, WV, 08/2023, Learned Grief coping skills, Worked with struggling people through their coping mechanisms, Worked 1 on 1 with a young girl to help her through her grief, Learned how to handle situations when grief is involved.

Languages

Chinese (Mandarin)
Professional Working

Timeline

Ice Cream Server/Cashier

Batch Micro-creamery
03.2023 - 08.2023

Graduate -

Southern Lehigh High School

Bachelor of Science in Forensic Examiner - Forensic Examination

West Virginia University

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Maya Kloss