BRIANNA HERNANDEZ
Orlando,FL
Summary
Organized individual and student with experience in customer service. Expert in workforce planning and recruitment, onboarding and training, and employee relations. Recognized for successfully managing multiple projects simultaneously, resolving conflicts, and providing guidance to team members. Reliable with the ability to quickly adapt to new tasks. Proven track record of developing and executing HR strategies to improve employee satisfaction and productivity.
Overview
5
5
years of professional experience
Work History
MSG/CSS
FL Air National Guard
Jacksonville, FL
08.2023 - Current
- Prioritized and organized tasks to efficiently accomplish service goals that were assigned to me such as reenlistment and extensions and orders.
- Recognized by supervisor and officer for providing exceptional customer service.
- Understood and followed oral and written directions by supervisors appointed over me.
- Leveraged AROWS skills to input data gathered from various units at the 125th FLANG Wing.
ADMINISTRATIVE ASSISTANT
OCNY Transport
07.2022 - Current
- Compile and enter data into various databases to ensure accuracy and completeness
- Use Excel Spreadsheet to create and revise documents
- Maintain database of client contact information with accuracy and attention to detail using OPERR and MAS
- Organize monthly expense reports according to company policies and procedures
PERSONNELIST
NY Air National Guard
Newburgh, NY
05.2019 - 08.2023
- Responsible for carrying out personnel's duties such as awards and decorations, ID cards, reenlistment and extensions and more
- Collaborated with supervisors appointed over me on Airman performance such as completing training, attending meetings, and customer service procedures
- Completed 5-level training.
Education
College of Nursing, BSN - Nursing
University of Central Florida
Skills
- Excellent Communication
- Organization and Time Management
- Teamwork and Collaboration
- CPR certified: 10/07/2023
- BLS provider
- CNA certificate
References
Juana Torres Leandry
Personal Reference
(917)-698-3060
Aldwin Torres
Staff Sergeant- FLANG Supervisor
641-7494/95
aldwin.torres@us.af.mil
Timeline
MSG/CSS
FL Air National Guard
08.2023 - Current
ADMINISTRATIVE ASSISTANT
OCNY Transport
07.2022 - Current
PERSONNELIST
NY Air National Guard
05.2019 - 08.2023
College of Nursing, BSN - Nursing
University of Central Florida
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