Brianna Hoffman

• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Oversaw performance for 30+ employees, corrected problems, and increased efficiency to maintain productivity targets.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Managed inventory control, cash control, and store opening and closing procedures.
• Optimized store displays and appearance via strategic merchandising.

• Used POS system to process sales, returns, orders, and gift card activations.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Greeted customers, helped locate merchandise, and suggested suitable options.

• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Kept cages, kennels, play yards, and grooming areas neat and clean.

• Monitored health of animals, reporting any issues to shelter staff for resolution.
• Cleaned and sanitized cages and living areas to promote health and wellbeing.
• Cared for animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.

• Professional Development: Leadership Training, Shelter Operations, Community Program Development, Animal Health and Clinic Operations, Marketing and Development

Neuroscience Concentration